The security guard is vigilant and welcoming, complemented by an exceptionally knowledgeable staff. There’s a progressive atmosphere here, driven by compassionate professionals dedicated to supporting individuals and respecting their choices as human beings. The environment is impeccably clean. Inside, everyone manages challenges from the outside world with remarkable poise. Be cautious of those who dwell outside; their negativity can be a trap, and they seek to draw you into their struggles.
This is the best customer and healthcare service I have ever recieved. I regret not catching the receptionist name. But she made me feel extremely welcomed after being heckled by extreme Christians camping in front of Planned Parenthood. She also answered my questions very kindly and extraordinary professional fashion. Sophie and Amanda provided great care as well.Sophie went the extra mile to ensure I was comfortable the rest of the way and actually worked with me to work towards healthcare I can afford. She also professionally communicated finance related concerns with my boyfriend who is financially supporting my appointment. I was extremely impressed with the way she communicated to him, finances is a very sensitive topic and she was able to communicate that while being very respectful and not invasive.Amanda also did a great job when she removed my implant. She was warm, welcoming and friendly and explained the whole procedure professionally. She was very gentle with me and even went as far to distract me and made me comfortable while she was removing that implant. I will be moving in a month and I wish I knew how amazing this clinic is.I been on my parents insurance and visit other Planned Parenthood locations in California and none of them ever got even an millimeter close to the service and care they provide at this location. As someone that used to be part of the medical field and help families manage their finances, its good to actually experience that when I am on the other end of stick and it is still good to know there are medical professionals that care.
They tried to force my minor child to sign contracts even though its against pa state law and federal law. I informed them that it was against the law and they did not care. I will be reporting them.Has zero respect for parents. Nobody outside to stop the protestors from harassing you
The staff at this location is absolutely amazing. I went in for my appointment with severe nausea and they did everything to make me comfortable before even starting with my appointment. Very grateful for all of the ladies that work here
I drove 1.5 hours and was refused a prescription for Descovy (Prep) and Testosterone because Im trans male. If you are trans, avoid. They will very sweetly deny you any service at all. Civil bigots with no empathy or actual respect at all. Like David Bowie sang religiously unkind. Makes me vomit that I trusted them with my healthcare.
Honestly I cant even begin to express how amazing this place was with me today. I had an appointment at 11:30 am but the person taking me bailed literally last minute, I live an hour away and happened to find another ride but it was already 11:20. Called and they said I could still come. They were so understanding and helpful throughout the whole visit. Was told to prepare for a 3-4 hour visit but I was out in 2 hours which was awesome considering I was an hour behind schedule!! Every single staff member I encountered was just so kind!! My experience here was far better than my visit to Allegheny Reproductive.Not bashing AR, however that visit was very long and stressful.
Everyone in that building deserves a raise!! Every single person was beyond kind and informative!! Here is to reproductive rights! Thank you guys so much!
They dont answer the phones. I have tried several times today alone.
Absolutely wonderful staff and doctors. i felt so comfortable and respected during my appointment and all my questions were answered.
Everyone is helpful and comforting. The white noise machines they use are a small but great addition. I find myself having anxiety at ANY doctor appointment and these actually help a lot. You dont feel rushed or like youre inconveniencing anyone by being there!
Got me in the quickest they could, all of the staff was amazing and so so sweet. Everyone made me feel so safe and heard!
I am so grateful for the help of the women who work here and this group entirely. Forever thankful for them.
Got me In really quick for an annual exam and made me feel very comfortable! Everyone was very informative and kind, and I would recommend them!
Sophie, Nina, and Amanda were all very kind during my visit!
Everyone at the clinic was professional and made me feel comfortable. Answered any questions I had with detail and was very thorough in their examinations. I will definitely be going back to Planned Parenthood.
Very accommodating and wholesome. They care about you and theyre very communicative, informative, and empathetic. Youre in good hands here.
Honestly they saved my life. the staff were so kind and made sure I was comfortable and helped me during a time of crisis
For a clinic these wonderful people do they jobs way better than hospitals. They are professional and make you comfortable. Thank you planned parenthood for your services!!
They were so nice they helped me with my abortion I really appreciate them alot nice people
Incredibly helpful and kind. They went above and beyond to help me for almost next to nothing. I am so grateful to this entire team.
I’m there an average of three hours. Also there’s always lots of miscommunication with my pharmacy and birth control. Other than that, it’s great
Everyone is so professional and comforting! We stan planned parenthood
Everyone here is Amazing!!!