OnPoint Urgent Care

3905 Richmond Ave., Houston, TX 77027, United States
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OnPoint Urgent Care
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Re
Review №1

The lady at the checkin is using her phone while requesting all patients complete all the forms online and scan their own id with their phone, even though they are in pain!!!???!!! So what the lady is there for? She does this so she can relax and browse quietly lol. The doctors are excellent, kind, and polite, but the receptionist is there only for her Netflix 🤮

ge
Review №2

I recently took my son for a sports physical, and we had an excellent experience. We were seen right away with minimal waiting time. Dr. Ali was very professional, and the staff, especially Maribel, was courteous and efficient. I highly recommend this place to anyone seeking prompt and professional care!

Cl
Review №3

Needed to get physical for my daughter for her school to play soccer as quick as possible due to time. And On Point Urgent care accommodated to what we needed. Front personal was knowledgeable and respectful and also provided me with the missing paperwork that I was missing.Great staff.

Jo
Review №4

I was sent to get physical exam form my boy, great service, good smiling people .

Tr
Review №5

Maribel was so friendly and offers fast service. Dr. Ali was exceptional and very professional. Would definitely recommend this Urgent care to all. The office was clean and a comfortable setting.

Ta
Review №6

I took my son to OnPoint Urgent Care for a sports physical, and it was a great experience. The staff was friendly, we didn’t wait long, and the doctor made my son feel comfortable. Everything was quick and easy. I’d recommend OnPoint for anyone needing fast and helpful service!

Sa
Review №7

This urgent care is one of the urgent cares I’ve been going to for around 3 years and they are super focused and worried about getting you in and out as quickly as possible. They are one of many that do walk-ins I really recommend OnPoint Urgent Care

De
Review №8

I received great service as soon as I walked in for my child’s physical. The receptionist was exceptional & efficient with getting us seen. The physician was nice & efficient as well. I’ve been having the run around with getting a sports physical in so little time & they serviced me on such short notice. I recommend 10/10.

Sh
Review №9

I had an amazing experience at OnPoint Urgent Care. When we entered, we were greeted and helped out quickly. After filling out proper paperwork, we were let in the back in less than 5 minutes. I had a great experience here. Thank you for the hospitality.

Pa
Review №10

Maribel at the front desk greeted my sons and I very politely. She explained everything we had to do thoroughly. The lobby was very clean and the hours are great because it gave me time after work to take care of their sports physicals without having to miss work or school. Thank you.

Al
Review №11

I love the service, they are so fast, they’re also so patient and kind I recommend it a 100%, the room is so big and calm

Mo
Review №12

From walking in, the receptionist was very efficient and nice. Belinda was so caring and friendly and she called with my results in 45 minutes, which was exactly when she said she would let me know. I will definitely use them for my next health issue.

Gl
Review №13

Excellent service , front desk is great and quick. Provider was excellent and took care of us. Highly recommended.

Ma
Review №14

I had a great experience at Urgent Care.The staff was friendly and efficient, and I was seen quickly. The doctors and nurses were professional and took the time to explain everything clearly. The facility was clean and welcoming. Highly recommend for fast and quality care!

Su
Review №15

This facility is sooooo nice and clean! The receptionist was very kind and as courteous in person as she was on the phone when I called. The was no appointment needed, and I only waited a few minutes after filling out the paperwork. I was really impressed and highly recommend this facility!

Sa
Review №16

Took my son here for his athletic physical. Very polite and helpful reception. We were received into exam quickly. Facility was clean and thoughtfully decorated. Would highly recommend OnPoint Urgent for any emergency needs!

Ch
Review №17

My 16 yr old told me he had to get a physical at the last minute. His school recommended OnPoint Urgent Care which was really close. We went in with no appointments. There was no one waiting, so we were immediately called to the back. Great service, friendly staff. Did I mention the physical was Free!

Ke
Review №18

Its a good place with very very good attention, very friendly, all the people and good service

Ju
Review №19

Came to get a school sports physical for my daughter. We were welcomed by the nice staff and I appreciated the clean waiting area. We walked in and were seen quickly. Great place for this service, and for small emergency needs.

Su
Review №20

Very happy with the service and prompt care provided. Excellent and will come again.

Ad
Review №21

On Point Urgent Care was quick and efficient. They saw us right away. Highly recommend!

Tr
Review №22

Nice fast pace understanding and have great customer service experience was very pleasant

Da
Review №23

I recommend anyone to On Pointe Urgent Care they are really helpful and polite I walked in for a physical for my daughter I was in and out. The staff was very nice and the lady at the front desk Maribel she was really nice and made sure I walked out happy. I just want to tell the staff what a great place to come for help!!!

Br
Review №24

We were seen quickly. No wait time. Clean office. Friendly staff. Definitely will come back if needed!

Ja
Review №25

Onpoint Urgent Care is an attentive and kind urgent care center. They took care of my daughter and addressed all my concerns. I’m highly satisfied and recommend it to everyone.

I
Review №26

Very wonderful customer service. They really understands that things are a little difficult as a result, they don’t charge for middle or high schooler physicals. I was at a place on post oak, they’re charging a lot when I told them that this place dont charge mooney they looked at me crazy. Thank you all more. .

Ka
Review №27

Took my child here for a bad cough. The quality of care was excellent. All of the staff were friendly and very knowledgeable. The rooms were clean, they listened and answered questions, but most importantly the wait time was FAST!

Sh
Review №28

This place takes urgent care to the next level! Customer service, sense of urgency, privacy and great care all while being affordable. As a parent we hate these trips but if one must be made it will be here!

Ja
Review №29

I had quick and good service. Thank you to the providers and the staff for making it easy to understand what was going on.

Ch
Review №30

Amazing, kind and professional staff. The facility was great too, so clean and spacious. Our visit went very smoothly. My kids were seen for a sports physical and the staff was so thorough. Very pleasant experience. Highly recommend!

Re
Review №31

As soon as you come in, they greet you, very kind person in the front desk. Aswell very convenient to get a physical here. Would recommend. Ayayyaya!!!✨️

Sh
Review №32

Very quick visit, and very kind staff. The receptionist Andrea was able to answer my questions over the phone before my arrival. My daughter felt comfortable and loved the wall decor

Da
Review №33

They always attend and take very good care of my child, from the moment you enter until you leave they take care of you with kindness and everyone performs an excellent procedure at the time of taking the exams. I love coming here

La
Review №34

Came in for my daughters sports physical and everyone was friendly and efficient. Definitely coming back. Thank you ladies.

Ya
Review №35

Amazing Urgent Care. We were seen very quickly, no wait time! The staff was super friendly, thorough, efficient, and listened to my sons needs. Great Urgent Care!

Ra
Review №36

The staff is so friendly! It was a quick and easy visit and I was able to get my sports physical with no problem!

Ar
Review №37

This is my 2nd time at this location for my children’s sports physical. They are very efficient and fast. I would recommend this location to anyone

Ed
Review №38

Had a physical done for my child at the beginning of this year. Unfortunately, HISD would not accept it and didnt inform me that all physicals for the next school year must be completed after May 15th. I had to find a last minute place that was able to do it because my childs doctor was completely booked.I went to OnPoint Urgent Care and they got us in and out in no time. Fast service, reliable medical doctors, clean facilities, and cost efficient. At the end of next school year, I will make sure to get this done after the 15th at this location on Richmond.Thanks for being On Point

Er
Review №39

My experience here was great! The receptionist was nice and very attentive. I would highly recommend anyone in need of a last minute physical.

Ce
Review №40

Very clean, nice smelling place!! The worker at the desk was so nice

Br
Review №41

Receptionist at we really nice and the clinic was really clean. It was so easy for us to be seen and we even got a cool bottle of hand sanitizer! Located in a convenient area as well!

Em
Review №42

Really amazing place, Im from out of town and they called me back within 10 minutes and were really quick to take care of me. The facility was very clean, comfortable. Everyone was kind, non-judgmental, treated me so respectfully, and informed me of everything I needed to know. The doctors really know what theyre doing and really seem to care for their patients. So far the best urgent care experience Ive had.

ju
Review №43

Me and my Mom went here to get me a physical for school, the place is very nice and clean, and the front desk ladies are very welcoming and get you started right away!

Re
Review №44

Came in for a H.S. physical for my Son. No appointment needed, it was quick, the Staff were friendly and courteous. We were in and out in 15min.Highly recommend.

Ma
Review №45

I visited this location with extensive cough, migraine test for most of viruses and high fever. They made me wait for 2 hrs to say at the end that xray technician won’t come and if I want I can go to emergency and check there (pay another time way more). Prescribed with steroids. I found another urgent care with xray in place to get pneumonia confirmed and strong recommendation to stay away from steroids as they can make it worse. Would be better to go to a different place from the beginning to save health, time and money.Update: and a month later I receive a bill that doesn’t count for the charge that was made the day of visit any try to double charge me for the service that was damaging my health. I wish I could give less that one star.

Ja
Review №46

We visited for my son’s athletic physical. Very convenient location. The facility is clean and modern and we were seen immediately. My son was checked out thoroughly and professionally. Great experience.

Th
Review №47

The place was nice and clean. The staff was very welcoming and friendly. And the overall process was quick.

Ch
Review №48

Great location and no wait line. Very clean and professional. I would recommend to my friends and family.

Vi
Review №49

Convenient location across from Costco with multiple reserved parking spots. We were lucky to be the only ones present and were seen right away for a sports physical that took less than 15 minutes in/out the door.

Re
Review №50

Awesome place when your kids need a physical.

Eu
Review №51

Nice & neat office, I recommend! Every time I need a physical for my daughters I can come here! Good office..

Sh
Review №52

This Location Was Very Clean And Friendly! If Your Looking For A Good Place To Take Your Student Athletes Or Family This Is Definitely The Place To Go! Highly Recommend! Thank You Urgent Care !

Cr
Review №53

Hands down the best urgent care in Houston! Walked in same day and was able to be seen right away. The staff is amazing and super friendly

V
Review №54

So very nice and fast between husband having tests and so in hospital I needed help fast for a problem. They got me in and out fast. Just so grateful.

Is
Review №55

The service is great and its clean the workers are the best and they help you in what you need help on

Ke
Review №56

Staff is great and always very friendly.pleased with their services. Would highly recommend to others.

Sh
Review №57

My family booked a physical here for our student. Easy booking process and smooth execution. Amazing service!Thank you!

Ka
Review №58

I had to get two physical done today one for my daugther thats in middle school and one for my son that in high school it wasnt bad at all I walked in with two youth kids no appointment at all very clean they took they time really did the physical my son where glasses so it took maybe a extra 10 min but other than that my daugther went threw with it with a breezy very happy I came here for they pcp doctor I would have had to wait for a month in school’s give you a weeks top’s to get this done so I would come here as many times I can if needed

Je
Review №59

Brought my son here and he loved the theme of the room and very kid friendly. The wait time was not long which is always a plus compared to regular emergency rooms.

ni
Review №60

Came in and was attended to immediately! Front desk woman was very kind. Sanitary and clean. I came for a sports physical. Highly recommended!

Le
Review №61

The experience at On Point Urgent Care was great. There was no lines and very quick. The staff was patient and friendly.

Br
Review №62

I was greeted immediately upon entrance, Stag was very quick to assist me and help with the reason for my visit. Waiting area and display were very clean.

Ya
Review №63

I’m so glad to have discovered OnPoint Urgent Care. It is conveniently located, extremely prompt and clean. The staff is very friendly, polite and caring.

Di
Review №64

Clinic is very clean in a nice area. We were greeted upon arrival with a smile and a cheerful voice.

Wh
Review №65

We came for a school physical. The staff were polite and efficient! They made this process easy.

Ca
Review №66

Very nice they move very fast and understanding if your needs thank you for the care :)

Mr
Review №67

Great and friendly customer service, was in and out pretty fast for my sons physical. I will keep you in mind for my other medical needs. Thank you!

Br
Review №68

Great hospitality, walk in friendly definitely recommend.

To
Review №69

I always come to On point for my Kids physicals because they are fast and friendly. They accept walk ins as well which is always convenient for me. They are open til 7pm!

Br
Review №70

Fast, precise, friendly, and super clean facility. I was greeted with all smiles by Maribel and greeted with excelled bed side manner by Maribel and Dr.Ali

An
Review №71

I had an amazing experience! The service was exceptional, and the staff went above and beyond.

Ch
Review №72

The place was clean! The doctor was good and so was the nurse! The receptionist needs an attitude adjustment!

Ch
Review №73

Staff was very friendly and prompt, also professional and provided a great service. I will recommend this location always .

We
Review №74

Came to this urgent care for a school physical for my son. It was super fast and super clean. Loved the efficiency and would definitely come back.

Mr
Review №75

My experience was amazing 10/10 would go again excellent service!!

An
Review №76

Place is really fast and women in the front are very polite come here for your physical ladies and gentlemen

Me
Review №77

They got us right in for my kid’s sports physical and were very professional! Convenient location and efficient! Also, cute decor for the littles who might be nervous… Will return!

Ge
Review №78

Our visit was easy and friendly. We were seen on a walk in basis which was very convenient. Special friendly staff

Sa
Review №79

Quick and easy place to get school Sports physicals. Front desk staff is super friendly and helpful. Great experience!

he
Review №80

Went to On point urgent care for a physical for my daughter and before the appointment I called and the staff was very friendly and gave me the information I needed upon arrival the staff was very friendly and helpful I would recommend you to visit here if ever in need of care

Ro
Review №81

It is great and the nurses and doctors are really generous and kind.My experience was amazing and I really liked the place I would strongly recommend it for every body.

Ja
Review №82

Very helpful staff and quick. I brought my son for a physical and was in and out. Very clean and quiet.

Ch
Review №83

Receptionist was very quick with the paper work I called and she let me know everything I needed before I came in and it was barley people their so the process was quick they were very nice and professional also the location is in a great spot and the sport’s physical was cheap

As
Review №84

It was very nice, and service was quick. The employees were amazing and on top of it.

Ni
Review №85

This urgent care is always fast! The doctors here always make my son comfortable. I highly recommend

Li
Review №86

Great reception, excellent treatment! NP took time to listen to my concerns and offered great advice on OTC treatment.

Em
Review №87

It is our first time here, the clinic is very clean and the woman in front is very friendly. God bless her, I hope to return soon.

Ke
Review №88

It’s an amazing place to get a physical!! Got in and out really quick. It’s a great place to come do your physicals.

Th
Review №89

My daughter came for a sport physical. It was our first time here. The exam was clean and nicely decorated. The staff was competent, efficient, and nice.

ja
Review №90

Brought my nephew here for a physical, Mirable was very kind and welcoming. The physical didn’t take long at all.

ka
Review №91

They were very kind and it was a good visit to the doctor I recommend coming here

LU
Review №92

Little waiting time. Everybody was kind and receptive. The doctor explained very well and gave a lot of support. Thank you doctor.

C
Review №93

OnPoint was recommended to me for a school physical for my son. Great customer service. Friendly staff.

ji
Review №94

The environment was very professional and I loved how clean the place was. The workers were super respectful and friendly

As
Review №95

I loved my experience here in on point they were very nice and polite.

La
Review №96

I called within 1 minute I was able to get my daughter an appointment for cheer physical before the office closed thanks to the love staff super Marisol and Hector I definitely recommend using this Urgent Care facility. The doctor the MA physician was amazing. I am just so thankful. You guys are so wonderful thank you.

En
Review №97

The facility is so nice and clean, the staff in the front desk were nice and friendly,So was the nurse and the provider,I 100% recommend on point Urgent care

Ma
Review №98

It was good for sure. great attention, and nice staff

Re
Review №99

They took great care of me. So efficient, knowledgeable, caring, and gentle.

Ra
Review №100

Very Clean location! Service was quick and professional! Will be back for all future appointments!

EN
Review №101

Wonderful service all the star was so nice and professional thank you 🙏

Ma
Review №102

I was amazed of how quickly we were seen. Office was clean and staff were not only professional but very helpful.

Po
Review №103

Eit was a Great Experience, i needed my Physical done and needed help and they were very Nice, and the place is very Clean”

ta
Review №104

They got my son in fast and reliable for his physical needs for sport s.Thank u guys so much

Gu
Review №105

The staff at this location are very professional and friendly. I visited them for a physical exam and the process was very smooth. The location is easy to find and very clean premises. Thank you Onpoint Urgent Care.

Br
Review №106

The office lady was nice and helpful and we were able to get our physical fast and easily they were really helpful people.

St
Review №107

Athletic physical was super easy! Walked right in. Done in 15 min. Best deal in town.

Me
Review №108

What a great experience doctors show care and concern for my son. I highly recommend you coming here.

An
Review №109

Great location, friendly staff, new, clean and well organized, and we didn’t have to wait.I completely recommend!

Al
Review №110

I highly recommend! I did my school physical here and it was quick and easy.

Th
Review №111

Awesome location. Great for sports physicals for your kiddos. Highly recommend.

Ju
Review №112

What a blessing OnPoint Urgent care was able to quickly see my boys for their sport physical. No appointment needed

Ma
Review №113

Great customer service very clean fast in and out hand sanitizer offered as a thank you great place for your medical needs thank you onpoint great place for students Sports physical

zh
Review №114

The nurses and physicians were friendly to us and the location is just across the Costco! Would recommend it for students’ physicals!

Ma
Review №115

Everyone was very friendly, helpful, and professional. The facility is neat and clean.

Do
Review №116

3rd visit for a school physical. Again no wait. Helpful front desk. Professional doctors. Very clean facility. Convenient location.

Ad
Review №117

Thank you for accepting walk in visits, we really appreciate it ! Staff really kind and helpful.

Kr
Review №118

Great experience and quick, the front was very nice! 😊

Ca
Review №119

Exellent service great staff the place so clean and easy parking

Di
Review №120

I recently visited OnPoint urgent care for a physical check-up and it was thoroughly impressed with the care I received.

An
Review №121

Fast and efficient. The receptionist was very welcoming. Everything went smoothly.

Na
Review №122

Excellent service! Brought my son for a sports physical and went smooth!

Ma
Review №123

The staff at this location are very nice and welcoming. They took my child in for a physical exam. I highly recommend bringing your child to OnPoint Urgent Care.

Ni
Review №124

First time going. Staff is super friendly and the wait time was non existent. Will definitely recommend

Da
Review №125

Felt comfortable everything was cleaned and modern definitely recommend for quick and easy service.

Jo
Review №126

Great job awesome service first time here and it was amazing !!

Li
Review №127

It’s a really good place to come to it’s clean and they call u fast

Ke
Review №128

Fast and friendly.School physical for band.Was a walk in and was still taken care of quickly and friendly

No
Review №129

The clinic staff exhibited unparalleled professionalism and care throughout my entire visit. From the warm welcome at the reception to the expert guidance of the medical practitioners, every aspect of my experience was outstanding. The facility was immaculate, creating a comforting environment, and the attention to detail in explaining procedures was just perfect. Moreover, the level of personalized care I received truly made me feel valued as a patient. I highly recommend this clinic for you and your family.

Sa
Review №130

Recommend this urgent care. Clean organized and have personal hand sanitizer when you walk in. Professional and courteous

Ch
Review №131

Great place, service was amazing and good quality. Would recommend

Ma
Review №132

Bad experience. Wouldn’t recommend it, did not do anything for me. Don’t lose your time and money here.

Ta
Review №133

They are professional and efficient. The entire process was quick and easy from the front desk to the medical professional.

Ma
Review №134

Friendly and curteous staff made the appointment process so easy. Very helpful and affordable price for service out of pocket. I highly recommend them for busy parents in the area.

Sh
Review №135

We walked in for a sports physical and it was so efficient and convenient! 100% recommend!

Me
Review №136

Extremely clean clinic, great service, friendly staff! This is my 2nd year here for my son’s sports physical, and they always get us in and out. So convenient!

JU
Review №137

Free Physical ! WOW! I am so grateful for a quick and easy visit! Thank you On Point Urgent Care!

De
Review №138

No wait when I arrived, and was seen asap. Fast and friendly service!

Mi
Review №139

If I could rate it zero stars I would because they did nothing for me. I have never felt like such a burden to a medical staff in my life until I came here to receive care. I came about an hour til closing and I felt like my entire appointment was so rushed. I explained to the RN & Physician multiple times that I was experiencing alarming symptoms from mosquito bites that became infected from a work trip to a tropical part of the world. They literally brushed off my concerns and spoke to me as if I was being dramatic about my symptoms. For a $90 copay all they did was take a covid and flu test and told me they would call me about the results. After I tested negative, they didn’t give me a referral or prescription for the symptoms I experienced. I felt so neglected from this visit. The fact that I was not given proper discharge directions was literally an act of negligence on their end. In addition, I asked for a doctors note as proof I went to urgent care (as requested by my job) and the front desk attendant just scribbled a half ask doctors note to the point my employer even thought was a fake forged note. Every encounter in this office was just so lackluster. You are better off taking to health concerns somewhere else because they clearly are not passionate about care in this office. Pretty facility in a nice area but lack of professional staff.

To
Review №140

Service was awesome. Didnt take long at all

Te
Review №141

On point Urgent Care was friendly and extremely understanding. Definitely a great place to go!

Gi
Review №142

Great and fast experience ! the staff made me feel very comfortable

Ky
Review №143

It went terrible. I called and asked if I can get a blood sample. They told me yes just for me to go in and find out that you cannot. This is the worst experience ever indefinitely, a waste of money I recommend to go to an actual doctor

Os
Review №144

Very nice staff great urgent care took care of me fast

Je
Review №145

I was helped and fixed up within an hour. I definitely would recommend and it was very cost friendly. Way less than going to an ER

Br
Review №146

They fit us in on the only day possible for school physical exam! They are awesome!

Da
Review №147

“I had an amazing experience. The customer service was outstanding

ch
Review №148

As soon as we walked in we felt welcomed! The staff was very nice and helpful! They answered all my questions and helped me with anything I needed! My son loved it here. I love this place and the awesome staff! Thank you guys so much for everything!!

Al
Review №149

We were greeted as we walked in with a very pleasant attitude, even though it was late in the evening. The receptionist gave us detailed instructions and answered all my questions. The atmosphere was very clean, quiet and comfortable. The process for my daughters physical was simple, easy and without a long wait. If you’re looking for an urgent care THIS DEFINITELY WOULD BE THE OFFICE . On Point Urgent Care. Richmond Ave. in Houston, Texas has the best service ever‼️

Cy
Review №150

Love them in and out in 45mins got my test results quickly will use themWhen my regular dr can’t see me 😊👍

Mi
Review №151

Very comfortable and flexible environment

Ch
Review №152

Great place to get your physical done recommend

Xi
Review №153

Very nice clean place, staff was very friendly

Ri
Review №154

Very good place I would come here again

st
Review №155

Good attention, and to much professional, I’m happy for that, thank you to Hector and Aly for the attention.

An
Review №156

OnPoint Urgent Care helped me fill out my childs school physical forms. Office was clean and staff was friendly. Thank you OnPoint!

Le
Review №157

Im 100% happy with the convenient and professional service. I brought my 14 year old daughter here for a sports physical. We worked with 3 different professionals. Everyone was friendly & helped us to get our needs met, with no waiting! Well return for minor, medical issues when our regular pediatrician isnt available.

Pa
Review №158

Great staff! Prompt Service!Doctor was professional and quick with the appointment! Thank You!

Da
Review №159

Easy to schedule appointment right away, no wait once inside. Very pleasant front desk. Definitely would recommend On Point Urgent Care

Ja
Review №160

This is a very good place to do school physicals for any sport your child does 👍🏻

Ry
Review №161

Quick service for walk ins. Very helpful staff. Thank you!

Os
Review №162

Here to get a physical with my daughter and it’s fast and easy. No appointments needed.

Sh
Review №163

They were so great at helping me do my sons physical

de
Review №164

Fantastic Service!! One of the best clinics ive been too!!!

Ma
Review №165

My 2nd visit almost 1yr to the date, and the service was excellent ..again! Also, I received a follow up call yesterday to see how I was feeling. I really appreciated it, because that hardly ever or never happens.

St
Review №166

Overall amazing, I recommend everyone to come here.

fl
Review №167

We came to Urgent Care Near Me for my child’s physical for school. Great experience! 👍🏼

Ek
Review №168

I called around many places in the Houston area and this location had one of the most affordable rates for walk ins without insurance. Not only were they affordable, but the care was great quality and made me feel very comfortable and taken care of. The visit itself was very quick, no long wait time and they provided everything I needed for my visit. I had a great experience and will return here if I have future health concerns!

Co
Review №169

Fast service, friendly staff, and the hours of operation are convenient.

Ra
Review №170

We came to OnPoint for a school physical. The location is convenient and easy to find. The receptionist greeted us promptly. The waiting area and exam room were clean and comfortable and we liked the designs on the wall. We were seen very quickly. We will definitely use this location again if we need an urgent care.

Ja
Review №171

Very helpful at back to school helping parents get physicals for their children for sports.!

Ca
Review №172

It was a good expierience overall i would recommend to others as well

Ze
Review №173

I recently had to visit this urgent care facility for a medical issue, and I couldnt have been more impressed with the care I received. From start to finish, the staff was friendly (i remember their name was Ali and Marisol), knowledgeable, and professional. The facility was clean and well-maintained, and I felt comfortable and safe throughout my visit.The check-in process was quick and efficient, and I was seen by a doctor within minutes of arriving. The doctor listened carefully to my concerns, asked thoughtful questions, and explained my diagnosis and treatment options clearly and patiently. I felt like I was in good hands the whole time.The staff was also great at following up with me after my visit to make sure I was feeling better and to answer any additional questions I had. I really appreciated their personalized care and attention.Overall, I would highly recommend this urgent care facility to anyone in need of medical attention. They provide top-notch care in a welcoming and professional environment, and I couldnt have asked for a better experience. Five stars all around!

No
Review №174

Service was excellent. My son was taken care of quickly. This experience was better than any ER from hospital. Thanks

Ch
Review №175

DISHONEST BILLING. THEY TELL YOU THEY ACCEPT YOUR INSURANCE EVEN WHEN THEY ARE NOT IN YOUR INSURANCE NETWORK.Before going here to take a Covid+flu test, I called them to verify two things to make sure I didn’t get a surprise bill. First, that they were an urgent care and not an ER. Second, that they take my insurance.I paid my $40 copay as expected, but then a few months later I got a bill for about $550. I thought there must be a mistake, so I reviewed the explanation of benefit. It turns out that this urgent care was out of network. I even called the appointment number again and asked if they took my insurance, and they lied again. Filing an out of network claim for a patient is NOT the same as accepting the patient’s insurance.

Gi
Review №176

OnPoint Urgent Care is a great choice.Fast and efficient service providers.

Jo
Review №177

Very convenient way to get a sports medical done in a little amount of time.

Di
Review №178

Very good service, and the people were nice

Cl
Review №179

Lovely place, second time here. Great service

Ja
Review №180

Friendly staff, clean environment and quick service.

Mi
Review №181

This is the best urgent care that I have ever been to. Ali is amazing. He has a compassionate bedside manner and provides thoughtful, excellent care to his patients. The facility is always spotlessly clean and the service is prompt and efficient.

Ta
Review №182

I stopped in for a physical for my daughter. No appointment was required. The front desk assistant serviced us promptly and with a smile. On Point provided quality and affordable care with no hassle and minimum wait. Thank you for serving our community.

Mi
Review №183

The staff were kind and very helpful. The wait time was immediate.

Da
Review №184

Great service and very clean. Thank you.

Lu
Review №185

Usually physical are expensive ,but i got mines for free!! and didn’t need to make an appointment they except walk ins

Na
Review №186

Very good experience, they are very friendly and they take care of you quickly and the place is very clean and comfortable. I went to do my physical sport and everyone was very respectful and kind I highly recommend this place.

Bl
Review №187

I got my physical for free and I had great service here

Ke
Review №188

Highly recommend OnPoint Urgent Care they were able to see us no wait!

lo
Review №189

Quick and easy, no wait. My son got his physical for HS. 👍

Ma
Review №190

Great service. Assisted us fast.

Am
Review №191

Had to come in late to where they were almost closing due to not getting off work earlier. The whole staff was amazing. Sweet, friendly, and patient. Will definitely be back if need be.

da
Review №192

I was completely impressed with their professionalism and customer service

ri
Review №193

First time. The facility is very comfortable and clean.Talked with Andrea on the phone before I came and she was very nice and helpful. Valinda the medical assistant has a caring spirit. Dr Ali is very professional, young, handsome😊 and has a nice easy going spirit. I highly recommend this facility.

Am
Review №194

Entering the facility we were greeted by a friendly receptionist and our wait time was less than 3 minutes. Brought my child in for a sports physical. The staff was knowledgeable and courteous. Ms. Tasha completed the physical and she is very friendly with kids.

Jo
Review №195

They do a wonderful job with sports physicals!

Ti
Review №196

Welcoming environment.. and team. Not as close as Bellaire, but not a bad drive.

Vi
Review №197

It was really fast and helpful I recommend

Br
Review №198

Unpoint care is fast and reliable, would come again!

Tu
Review №199

Great customer service! Clean and convenient location. Went for my son’s sport’s physical and they were super fast! In and out in no time. I recommend for any medical needs!

Information
93 Photos
199 Comments
4.9 Rating
  • Address:3905 Richmond Ave., Houston, TX 77027, United States
  • Site:https://www.onpointuc.com/
  • Phone:+1 832-810-3000
Categories
  • STD testing service
Working hours
  • Monday:9 AM–7 PM
  • Tuesday:9 AM–7 PM
  • Wednesday:9 AM–7 PM
  • Thursday:9 AM–7 PM
  • Friday:9 AM–7 PM
  • Saturday:9 AM–7 PM
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
Children
  • Nursing room:Yes
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