Justin was very knowledgeable and provided GREAT care!! He was also REALLY efficient and had us out of there on time for our next appt! Such a positive, infectious attitude! Hope we don’t have to return, but AFC urgent care is my go to for this type of injury!
I had gone in for one of my elderly clients (92) and was very pleased with the general experience. They have an excellent team. Mary, PA Ronda, Kevin, and Justin were very patient, kind, professional, and thorough throughout the visit. We were able to get in and out easily. These people genuinely care. There was good privacy and comfort. Would definitely go to this urgent care again, my client was also very pleased with the care and efficiency. No complaints at all. Iwould say it’s the best urgent care that I know (: thank you guys
Have been here a few times to get care when either the family PCP is unavailable or on the weekends. Mary and the rest of the staff are friendly and attentive who assess the problem through many means of diagnostics. If tests require sending to a lab the staff communicates results as soon as they are received. Will definitely keep them on our care list. T
Karina and Kara are very personable, polite and knowledgeable! It’s nice to have a place to go when you’re not feeling well and know you’ll be taken care of. Check in was also very easy.
Sabrina was an amazing person to have, She really helped settle my nerves and helped me calm down. She was extremely helpful and kind I would definitely recommend her to anyone I know. Amazing and bubbly personality, very generous and overall beautiful person. Very grateful for her
They are amazing here! Everyone on the staff from the front to the back was kind. Justin, the assistant, is very friendly and made me feel comfortable immediately (btw I hardly ever go to the Dr so that was very reassuring). He got me back and ready for the PA, Kaitlyn, extremely efficiently. Kaitlyn was sweet and made me feel comfortable, as well! She was direct and got me taken care of quickly. I highly recommend coming to them!
They were fast and thorough. Ashley was very pleasant and friendly and set the tone for my visit once I was called back from the lobby. I was a walk in and I was in and out of there in 1.5 hrs when I arrived at 6:00pm.I would use them again and recommend them to anyone for any problem that doesnt require an expensive emergency room visit.
Amazing ladies! I came in with my circus of kids (autistic 9 and 3 year old) and these ladies handled them with so much patience! Karina was our nurse and so patient and let my 3 year old help her do her job. Courtney was our doctor and she was also so patient and sweet and very helpful! Thank you ladies!
Alexis,Jed, and Kevin were truly the A team early this morning.Alexis and Kevin were professional, knowledgeable, quick, and most importantly, kind in their interactions.Jed also made check-in/out a breeze with her professionalism and abilities to put one at ease.Give them a raise. Pizza parties dont count.
Was seen for something pretty embarrassing but the staff handled everything professionally. MA Kevin was polite and very easy to talk to making it easier with my anxiety to explain all my symptoms. It was a bit of a wait in the room but totally worth it to speak to two providers who actually listened.
Very professional, clean, and efficient. Veteran Friendly. Justin was amazing. The staff is knowledgeable and are great listeners. I really enjoyed being treated here even though I was very ill 😷!!! If in need again I will be back. I would recommend to friends, family, and VETs.
Mary was great! She welcomed us and helped me complete the papers so my son could be seen quickly. She gave him a halloween bubble wand and sticker when we were heading out. She was very friendly and helpful. Great doctor and nurse, too!
Rashmi, Karina and Ashley were so wonderful with my granddaughter who came in with Croup and tested positive for Influenza A. We have never been disappointed with AFC urgent care or its amazing staff. Andrea and Sophia Bruza.
These guys were great!! I came in with an eye infection and they got me my Rx s and even made sure they went to the right Walgreens SUPER quick. I was in so much pain from eye ulcers and they were kind and SUPER helpful. Will definitely be utilizing this location again.
Justin was very helpful when I brought my daughter in for her throat. He was kind and kept her happy while doing the unpleasant throat swab. He is very personable and funny. Definitely the one to keep around, he is a good man!
I always have a quick, pleasant experience when I go to this AFC Urgent Care. I appreciate being able to book same day and get in & out when I’m feeling unwell. Justin was super helpful today in particular and made me feel comfortable and heard - thank you, Justin!
These people have been the most nicest I have ever had to deal with Kevin,Mary,PA kara and PA Sharp very impressive I was comfortable and left understanding directions !!! So far so good thank you all so very much great people great team. Not afraid to come back. Nice to have people who actually care.. Sharon LarsenThank you very much for being there for me!!
Everyone was very helpful and made me feel very comfortable throughout the whole process. Justin and I even shared a few good laughs and he is very good at making conversation. Overall the energy was great and we were in and out pretty quickly..
I am terrible with names but I want to thank all the staff at the Broadway AFC. Not only did they take my son in right before closing in an emergency after he cut his hand but the had patience with him as hes never had stitches before and was reluctant to let them do it. They waited and reassured him it would be ok and also accommodated my whole family being there so late at night. I cant thank them enough for their service and care. If I could give a thousand stars I would. Great jobs any and thank you again.
Was able to make an appointment online for the same day. Didnt have to wait long to get tested for strep. All staff were friendly and clear in their explanations. Doctor was also insanely good looking.
This is my bf account my name is Destiny my phone wont let me sign in :( but, Angel and Justin were absolutely amazing staff. I went in for testings and came out with exactly that no questions. They were very polite and Justin has the best personality. Thanks for being so amazing!!!!
Finley and Yosef were absolutely incredible! I was very nervous but they were able to help calm me down and fix me up! Finley added a cute touch of a sticker for me when I left!
As a previous patient I checked in at AFC, after a TV set fell on my foot. I was treated promptly and efficiently by all staff! I ended up getting an x-ray which was negative thank goodness.*Faith* was absolutely awesome. I will always use them as my UC needs way to go all staffers❤️ teamwork rocks
Today I went in for an xray for my foot due to some serious pain and Justin was just over the top with his service today! He made sure I was doing okay, communicated every step of the process with me, also showed great care and respect. Shout-out to Justin for the amazing service during my visit!
Took my son in after a cycling crash for some wound care and cleaning. Courtney, Amanda, Karina provided excellent care for a very painful process of road rash cleaning. They were very kind and empathetic to his plight. Mary at the front desk was friendly and helpful to all of us. It’s hard to think straight when your child is injured. I would go back for if we happen to need their excellent care.
Cant recommend AFC Broadway enough. They took such great care of me when I broke my big toe last week. Mary at the front desk is so kind and helpful. Kara, the PA, was quick and efficient at getting me evaluated and x-rayed. Justin took my xrays and did a great job (the podiatrist I saw afterwards commented on the quality of the xray views). Karina did a great job applying my splint, and even helped me carry my things to the car. I will definitely be back should I ever have any future urgent care needs!
I have never had a problem going to this urgent care by my house until 3/29 /24… I called my doctor to get in to see them but they were booked along with other doctor offices that are with there group. I was having issues with my mouth( thrush) along with sores around the outside of my lips with my tongue swollen and it hurt to swallow… they told me to go to urgent care. So I did. I have a co-pay of 40.00 and the nurse came into the room and said to me… there was nothing she could do without even examining me! I told her what was going on and still she did not look into my mouth! She stated to me I’m sorry but I don’t know what is wrong with you so I can’t treat you. I said to her that she needs to look into my mouth and I opened my mouth and said see and it hurts!She stated to me I’m sure it does but I can’t prescribe anything when I don’t know what it is… I can’t believe that you would have someone in that position that knows nothing! And I had to spend 40.00 for this?!!? This is the first time in my life that I have wrote a review… and I don’t feel bad at all… and on top of it spent 40.00 and got nothing out of it! I should not of had to pay this! I’m on a fixed income and it hurts. It was on a Friday so I had to call my doctor on Monday and they got me in and cared for me. I hope that no one else goes through this like I did. It wasn’t fair!
Not skilled and a waste of time and money!Went in with eye pain, the P.A. shined a light in it and said pupils werent dilating correctly (maybe because its been in trauma for hours??) and threw out some guesses of what it could be, one of them being glaucoma.Didnt even check for a scratch - which is what I told her I thought could be the problem - and said to go to the emergency room.ER doc said glaucoma doesnt just come on all of a sudden like that, put drops in to check for scratch and found a scratch on cornea. Literally took 5 minutes.Im out $185 for absolutely nothing! Next time just go to the ER.
My P.A helped me on 9/13 I forgot her name! But she was so great! Helped lanced and drain a really painful abscess and was friendly and eased my worries. I will drive out of my way to go to this urgent care if I have to! Highly recommend. Very friendly, helpful staff up front behind the desk as well!
I went in with a bad pain in my rib. They took six films of my rib and told me nothing was wrong and sent me home. The next day I went to the ED and found out I had a fractured rib.
Its great to have a clinic that is there for me when I cant get into the doctor! The wait was short and the staff was friendly and professional. Thanks to my Tech, Finley and my PA, Kara.
Mary from the front desk was very polite in assisting me with checkin in. Justin helped me with vitals and the gentleman who drew my blood was patient and friendly while trying to find a vein. Dr. Kara explained my options for treatment and suggested some primary drs as I’m new to this area. Would recommend this place.
I co6ldnt jave been made to feel more comfortable. The whole staff, Justin, Karina, Andrea, Mary and Courtney were amazing.
Today was my second visit for my immigration process and I couldn’t have better experience while Shylee, Andrea and Dr. Gordon were taking care of me. They’re really sweet people and made me so comfortable with all these steps that everybody knows it’s a headache. Now I know if I need anything else they would be happy to help me ♥️
Justin was great. The staff was friendly and professional. Justin also did the best “poach” injection lol 😂 no pain at all!!!!
Got injured at work and just was super stressed during the entire process. Capri was amazing though as he was super gentle with the X-rays and splints and shots I had to get. He even concluded the visit with a little lollipop. Courtni was also very empathetic and caring. Shes a wonderful Dr who definitely listens to you first before assumptions. I always enjoy going here , as much as one enjoys the doctor anywho. :)
From start to finish my experience was awesome. Being seen was quick, comfortable, and honestly enjoyable despite the circumstance. Amanda, MA, Blaine, PA, Reese, EMT & Tanasha at the front desk were calm, kind, and made me feel safe. 10/10 would recommend.
This clinic was great as a walk-in option. They saw me quickly and Capri was very helpful and sweet. He made us feel at ease immediately, which is pretty rare in tye medical world these days. I also like their convenient location, in the same plaza as Starbucks so I could treat myself afterwards 😂
The receptionist was really helpful and pleasant..which made a difference since I walked in the clinic feeling like crap
The staff here are highly professional. I visited for a hand wound. Amanda and Sloan did excellent work and were very cheerful throughout my visit. Ashley and Tanasha were friendly and helpful in answering a few questions about paperwork. Thank you all!
Friendly, fast, and helpful!I made a last minute reservation and was seen quickly upon arrival. Thank you Dr. Alberter, Justin, and Mary for your support!
Excellent place to go if sick.Mary was wonderful!The staff was friendly and quick.The doctor was very friendly.I will definitely come back if I ever sick ... hopefully not soon lol
I had a great experience here! As good as someone can have when they arent feeling well. The staff were all very friendly, knowledgeable and compassionate.I was seen right away and the whole process only took 45 minutes including test results!Andrew was very thorough and friendly during my pre-exam.Katlin the PA was great, everything you want in a Dr.Savannah made the tests I had to go through quick and painless.I will definitely recommend this urgent care to anyone in need.
Went in for xrays of my daughters wrist, as a health care professional I was fairly certain of the diagnosis but wanted films to take to the orthopod, pretty quick check-in and then the train came off the tracks... after our initial assessment we waited over an hour for the PA to come in, get me it was 8am and we were the 2nd patient of the morning... next issue, she never washed her hands. Her assessment was adequate and said the xray tech would be in to get the films done...45 minutes later he explained he was having issues with the machine but it wouldnt be long... 20 minutes later and we were told that we would need to go to another facility to get the films done...I called to ensure ahead of time that they could do the xrays... I get that problems arise but the hand washing thing tells me they have lax standards
I was seen by Rhonda, Faith, and Capri! From check - In to being accessed, the process was quick and easy! Felt very comfortable and heard by the staff. Had a plan of care within minutes.
Justin was so caring and really helped me feel better even though I didnt feel good. Thank you so much for your help and caring attitude here at AFC.
The people here are always kind, and the wait time is never too long. Justin was very helpful and understanding. I will definitely keep coming to this location (hopefully not too often!)
They were able to get me in fairly quickly which I appreciated. But 2 different providers were helping me out and the lady was super sweet and knowledgeable, but the younger man that was helping me out was all over the place. I had to get a severe cut on my finger glued shut and he put the band-aid over it very poorly and crooked, leading the band-aid to tag and get stuck on everything today. The bandaid ended up coming off along with all the glue so now I have a huge open cut. That glue was supposed to stay on for 7 days and made it 24hrs… I paid $70 for this after insurance. RIDICULOUS. I will not be coming back.
Finley and Kaitlyn at AFC Urgent Care on Broadway were super helpful and friendly when my son got tested for strep. They both made the process very simple!
This is one of those places that you never want to be but are always glad you came when it was necessary. I have taken my special needs daughter there many times and they always treat her with such respect and dignity. We were there just last night after she stepped on a dog who turned and bit her leg. They let her determine what the conversation was while they did their jobs. She was so engaged in sharing her knowledge of Harry Potter she didnt notice as they cared fir her wounds. I am so glad to have them close by, the staff is always friendly. They even gave her a sticker (she loves stickers) of a dog of course. We both went home happy!
This is my favorite urgent care location in town. Theyre always on top of it and you dont have to wait super long usually, unlike other locations. Justin was super helpful the last time I went in.
Justin was incredible and made the entire process much less nerve wrecking. Very helpful and would definitely come back for the next time I break my hand10/10
Very helpful people all around. Kevin was a huge help with my xrays, and making sure I was comfortable during the whole process
I cannot say enough great things about this particular AFC. I’ve been to this particular location three times now as it’s so convenient (haven’t waited more than 15 minutes either time). Also, everyone from the receptionist, to the staff and manager and physicians are extremely knowledgeable, efficient, have a great bedside manner, truly listen to my concerns and answer all of my questions. I never feel rushed, misdiagnosed, overprescribed or like unnecessary tests are being run (which is a rarity). Landon (amazing), Kourtney (amazing), Ashley, Amanda, Blaine, Reese, Tanasha, Karina, Kevin, Shelene and Rhonda are all extraordinary. Especially Landon, who went above and beyond for me when I was going through a during a hard time. This AFC feels 100% more like a family practice than an urgent care. I will be always be loyal to them, knowing I’m getting the best care.I left one of the most important people off my review last time - MARY! She is the receptionist (and I’m sure much more) and ALWAYS greets you warmly with a smile. She has such a motherly energy, is so friendly, helpful and very enjoyable to talk to. Again, why this place feels like a family practice to me 😊
I received professional care from every employee I interacted with from reception to medical staff I was impressed. Again staff was kind, fast, and professional. Hopefully my bronchitis clears up soon.
Karina has been super helpful for the past 2 times I’ve been here. Relatively fast place, doctors are usually knowledgeable, kind, and like to educate
Everyone was very kind and the wait was very short. The front desk staff checked me in quickly and before I could finish filling out the form, I was being called back. Both gentlemen I saw were knowledgeable and personable. I had a strep test done and was informed in a timely manner with medication and follow up steps. Kudos to everyone working there!
I’ve been here a couple of times now, as I live near by. The staff are amazing, kind and empathetic, especially the front desk and medical assistants. I have felt heard and cared for with every experience. Their hours are great too! Open until 8pm during the week. Grateful and thankful to live near accessible, reliable medical care.
Just gotta that Justin was awesome. Very friendly and helpful. Would give him big shout out. Super friendly urgent Care!! Thank you Justin for all your help
Received excellent care from Blaine, Kevin and Landon! Brought my 8 year old in for an ankle injury and he was very nervous. They we super kind, thorough and patient throughout the process of x-rays and a splint. I’ve been to this location before, front office is always organized and everyone I’ve dealt with has been great.
I had to get a last minute appointment for some tests! They got me in quickly and we all so kind and helpful! I got help from Rory, Kevin and Kara. They were all wonderful, kind, thorough and helpful. This was my second visit there and both have been great experiences!
Mary is exceptional and was able to hear me out and get checked in at seen. I recommend this location they really care and are awesome team. I would defend comeback here in the future.
Went in recently for a nasty cut that needed stitches. I was immediately shown in and speedily treated. Jeff and Kevin, the two MAs, were top-notch--professional, caring and competent. Sloan, the PA did a terrific job and made a difficult treatment look easy. Follow-up by PA Rhonda was also terrific. This team has earned my respect and business. Im so grateful they were there when I needed them!
I love this urgent care. I was seen here earlier this afternoon. On Sunday I tested positive for Covid. I was being seen for swollen lymphnodes. Not only was I told I not only have Covid, there is a viral infection on top of having Covid. I was prescribed nausea meds and other meds to ease the other symptoms. This is my fourth time having Covid and I’m almost 30. I get sick very very easily due to my weak immune system. They found out about the viral infection not even 10 minutes after being examined. Thank you AFC for taking such good care of me.
Everyone from the lady at the desk to the MA the x ray person and the NP! Wonderful timely care. And I’ve been a Registered Nurse for 42 years! Thank you!❤️
You guys all deserve a 10 star review. Excellent service could not have asked for more. Thank you for your service.
I went in to be seen on August 10th 2024. I was told that I would not be seen unless I paid the mandatory $50 copay, even though my out of pocket for the year has already been met. They said my insurance would reimburse me but they WOULD NOT see me unless I paid. This is unlawful to deny someone healthcare at an urgent care facility. I went elsewhere, to a UCHealth clinic and was seen with no issues. This clinic is taking advantage of people and quite frankly breaking the law by asking for a copay and denying care if not paid.
Took my mother in to be seen today at AFC and our tech Justin and Kaitlyn were amazing they really took his time with her and showed such compassion not only was he great but the front desk receptionist mary was so kind and walked me through all the steps to register I’d definitely recommend coming to afc broadway for any urgent care needs!
In my entire life Ive never had better care from urgent care. Julie was a great doctor. And the staff was amazing. I suffer from a fear of needles and I did not feel a thing. Mary was a lot of help right off the bat. Cant say how much this place has helped me and my family.
Justin and Kara were amazing to me and my 2.5 year old when we came in. Grateful for their kind care!
The team is courteous and professional. I truly appreciate the talent that Sloan has when repairing lacerations and everyones thorough thoughtful follow through. An awesome experience with the staff and in general.Definitely recommend. 5/5
Caitlin is the BEST at urgent care! Super super nice, she takes her time to know the patient more and made me feel very comfortable and takes her time. Ms. Caitlin is patient with her work but is super quick! Shes is awesome hands down. The small talk was everything to me, she made my day so much more better. Thank you urgent care and Ms. Caitlin for such a great visit and taking care of me! 🤎
I came here with my fiancé for care and the team was so incredible and helpful! They immediately took us seriously and listened to us, and really helped him to get effective treatment. They were so kind. I’ve had a lot of strange urgent care experiences, and truly this is the best one I’ve ever had. Deanna and Sloan were wonderful and we really appreciated how at ease and at home they made us feel. Would absolutely recommend this place
Got a nasty chest cold from my kid who had a play date with other sick kids and caught it myself a few days later. Jeff and Rhonda were awesome, super friendly, and listened to what I had to say instead of talking over me. Very comfortable setting. I usually don’t like urgent cares but this was better than my old doctor’s office setting. Nice home and private feeling facilities.
Had infected sores between two toes. PA looked at it and told me it was OK. I came home and my wife cut out a huge callous and toenail to relieve the pain. She applied neosporin and put band aids on each toe.It is starting to heal now. You should have done a better job!
It was nice to go to a place and see a smiling face! Justine made my experience at AFC very pleasant thank you
Excellent service. Quick. Friendly and competent staff. We worked with Reese, MA, Amanda, MA, Courtney, NP and Tanasha, front desk.
So far so good! This is our first time visiting here me and my children and everyone is so Friendly and super sweet! Kristen assisted us and I love her sweet soft personality. This will be our go to office for now on 😊
My wife had a work comp injury and they did everything they could and had excellent care. Everyone was very pleasant to talk to. I recommend
The team at AFC Urgent Care on Broadway and Belleview were fantastic. I went in yesterday after a cut on my finger wouldn’t stop bleeding and they admitted me immediately and took care of me to the tune of some stitches. Kevin, Jeff, and Rhonda were all incredibly kind and professional and despite a lot of blood coming out of my finger I felt great due to their calming demeanor. 10/10 would recommend cutting open your pinky and having them take care of you!
Landen was great with my son. He made the visit interesting for him and explained all the medical pre screening procedures. Thanks Landen!!
The staff and doctors did amazing wirg customer service and fast service for a painful sinus inefction. Amanda, i worked with and Shylee and Crystal as well as in passing Kara and Reese. They all had goof attitudes and made it such a pleasant experience!!! I’ll come back!
The team at this AFC urgent care is top notch, and they provided me the same level of care as my primary care provider. I came in to be evaluated for the need to have stitches, and she provided me the pros and cons of my options. Everyone in the clinic was super nice and made me feel well taken care of. And my wait time was super short. Thanks to Landen, Mary, Karina, and Sloan for their attention and kindness!
Awesome staff very kind caring, office super clean always gets you in fast..
Great experience at AFC on broadway today. The two ladies at the front desk were very nice and helpful.
I have been really thankful for afc! The staff here, especially Jeff, Mary and Rhonda are amazing, personal, and somehow still fast! These guys are good at running tests and knowing what your insurance will cover! Definitely worth a visit if you need an appointment fast or don’t have a practitioner you usually see!
I had a good experience at the place, they were very kind and took care of my daughter, which was what she needed.
Landen was a very positive nurse and helped us promptly. We will definitely visit again if we need to.
Wow! Excellent PA Alicia, and office team Liz and Shaylee. Alicia was able to go above and beyond to treat my circumstances. Super efficient, excellent service and determined. All three were super kind and helpful.
AFC is great. It’s a super convenient location, but I’d probably still come here over some other options even if it was further away. All of the staff are super friendly and professional and treat me like they legitimately care. I’ve been here before, but on this visit in particular, Landen went above and beyond to ensure I was well taken care of and is a great example of why I prefer this location for urgent care.
Came in after being up all night puking every 5-10 min. Karina, Shylee, Kara, and Crystal were all super kind and quickly got me into a room where I was set up with an IV and frequently checked on for comfort, evening dimming the lights and providing blankets. They explained all relevant medical and billing information in an easy to understand way, would recommend to a sick friend/family remember.
I initially booked an appointment for a different urgent care but due to lack of providers had to find another one and I’m glad I did! Not only was I able to walk in without an appointment at this location and be seen quickly, but I was given great recommendations that have dramatically helped how I feel. I can’t thank the team enough for their efficiency, professionalism, and knowledge. I feel infinitely better today than I did yesterday simply by following their care suggestions and all without the use of antibiotics. 15/10.
Went in for a dog bite, they were very compassionate and helpful. Explained everything very clearly on what I needed to do how to take care of the wounds.
Sabrina was incredibly sweet and helpful, as well as the whole staff! Best urgent care experience in a while! (Yes we’ve been to a lot) Kaitlin our PA was also amazing, you can tell she genuinely cares!
This place is amazing they take such good care of you. From the minute you walk in the door you feel taken care of. I was greeted by Mary who is helpful and kind. Thank you to the staff that took great care of me today,. Laura, Shylee and Karina are awesome!
This place is amazing. The doctors actually listen to the patients. The whole staff is very respectful. Whether I am in my pajamas with make up smeared all over my face , or I am dressed to impress, I get treated the same. They are very quick and efficient and professional. I trust this place with my health care needs.
I received excellent professional care from Landon and Sloan today at AFC Urgent Care. I was seen very quickly and it was apparent both medical professionals were sincerely interested in my health. Sloan took all the time with me I needed and answered all my questions. I left with a diagnosis and a prescription and I feel I am on my way to recovery. I recommend this facility very highly.
Shylee, Sloan and their team are great! They were attentive, very responsive and helpful to talk to. I’m glad that I came in to get my foot pain addressed by them and gain the care I need to expedite a speedy recovery
The best urgent care i have found in the Greenwood Village/Englewood area. Little wait time and very knowledgeable doctors and PA’s. Amanda and Karina were awesome
I came in with the worst sore throat ever, couldn’t eat, sleep, swallow, or speak, and has some insanely heightened vitals for a person who spent the past 5 days not moving on the couch. And while I tested negative for all the in house tests, Sloan, Jeff, and Landon were able to see past that and still treat me so effectively. They listened well, gave me steroids for immediate relief, antibiotics just in case, and recommend some better over the counter options to cope with the rest of the symptoms. Was feeling a ton better by the end of the day and actually managed to sleep for 7 hours straight, so thank you!!! Mary at the front desk was also super helpful when I asked if i could switch my copay from my credit card to my HSA card; she made it easy and painless. Only reason for leaving off the last star is there was some trouble getting my prescription filled to the correct pharmacy, which took many phone calls to resolve. Overall though I’m just happy to be able to sleep again!
They provided great care, recommendations and resources. I would like to see a bit of improvement on getting the correct pharmacy after sending in the digital forms and writing it out in-person in the initial paperwork. No big deal other than some minor inconveniences. I’m sure they’ll figure it out :) good place to go for quick care.
I had a great experience during my visit. My MA Kevin was thorough taking my vitals and symptoms. Ensured I was able to express my concerns. Rhonda was my PA and she was calm and gentle about my concerns. She laided out the details of my caseand plan for the next steps. She politely questioned me about further details in regards to my symptoms to explore all the optiins before setting on a care plan.
I am so very thankful for the AFC urgent care.They are transparent and straightforward on their costs (unlike Concentra/Common Spirit) and you arent hit w facilty fees, and then a separate consult fee and then yet another invoice for the doctor fee...youre fully aware going in and checking out.They are efficient, kind, and bring a sense of humor and patience so you feel better just knowing youre getting great care.Im so very grateful for such a standup organization of lovely people that are so incredibly fair and offer great treatment to those in their care. God Bless You!
Listen I hate going to Urgent Care! HOWEVER, the Medical Assistant Deanna was super nice and efficient. She gave me water when I was coughing and I really felt taken care of. I paid attention to how she made sure everyone was doing okay in general. Overall great experience and I would never complain about staff as long as Deanna is working there!!!! 👍🏽
I had to go to the AFC Urgent Care on Broadway because I tested positive for COVID and wanted to know what my options were for treatment. It was a Saturday, and my doctor’s office was closed. I called first and Mary answered the phone and was very helpful. When my husband and I arrived, Mary greeted us cordially and got us checked in. I didn’t have to wait long before the nurse, Becky, called my name. She was friendly and efficient while she took my weight and asked me why I was there. It was just a short time until the PA, Melanie, arrived and explained my options. She was kind and knowledgeable. My experience at this Urgent Care was extremely positive and I highly recommend it. It’s just minutes away from my house, so I’m glad it’s in my neighborhood!
Waiting in line and I was bumped to the end of the line by 2 patients who transferred from one location to another. Your customer service said to bad. This place sucks.
I cut my finger on some pruning shears at work today and went to the closest Urgent Care. Everyone at AFC was so kind and helpful, and took great care of me! I appreciate Mary in reception, the medical team Karina MA and Jeff MA, and the health care provider, Rhonda PA. Thank you so much!
This is the most helpful urgent care Ive ever been to. They genuinely listen and do everything they can to help you. The front and back of house are very helpful. Landen was particularly helpful in educating me on my infection.
Edited my rating years later because I forgot they declined to offer me a sling when i broke my collar bone in half and tore two tendons.
Justin did a nice job with intake and some swabs for testing on my daughter. Thank you.
Quickly taken care of and well organized. Open after my work hours end, too, extremely helpful.
Amanda MA, Sloan PA and Mary at the front desk were all amazing and I finally got answers as to qay I am not feeling good. Thank you all so much and for being kind and understanding, it goes along way when a person isnt feeling good.
I just had my appointment today and have already told 3 people how amazing they are. My exam was more thorough than expected and I was treated so kindly. I was very sick. They called in my prescriptions immediately so they were ready when I got to the pharmacy And I received a personal call from the MD with results from my X-rays within 15 minutes of leaving. Highly recommend
Not feeling good is never fun but the customer service and kindness at this location was just what I needed. I was greeted when I walked in and the doctor was very thorough and kind as well. I will definitely recommend this location to others. Don’t want to be sick but if you are and need compassionate help and care this is the right place. Sabrina, Reese, Zanib and Savannah were fantastic!
The staff were courteous and friendly. I was seen immediately. An x ray was suggested and taken with the results emailed to me promptly with a suggestion to follow up at a local hospital of my choosing.
Best urgent care around. Staff is always helpful and kind. Providers are knowledgeable and compassionate.
Amanda MA, Reese MA, Carly PA, Shy Lee MA, and even Crystal at the front desk did an amazing job at making the process easy and comfortable!! I would highly recommend this place for any of your urgent care needs! Thank you
This is my third time at AFC URGENT CARE on Broadway. All three time I’ve had very good service. The front desk are alway warm and welcoming. The nurses are very nice and kind. They make you feel welcomed and they take good care of their patients. The Doctors take good care of you and try to help you and your needs. They never make you feel judged or not welcomed. They actually make you feel like family and that’s what I like. I will be visiting again if anything goes wrong. But hopefully not for a long period of time. Haha.. But I really enjoy this location.
My 79-year-old sister who has dementia, fell and split open her finger. From the time we walked in to be received kindly by the receptionist till we left, the staff was amazing. The nurse who took us back, the person who checked the wound and got everything Open for the doctor suture the open wound. Landen was exceptionally kind while bandaging her finger and giving us instructions. He allowed me to video as he was doing his job. Excellent., kind , and professional.
For how terrible I was feeling, everyone here made me leave feeling loads better. Extremely professional, helped me get in and out with the supportive care I needed to help get past this food poisoning episode and get back to my 6month old with some energy. Shout out to Jeff MA, Landen MA, and Sloan PA for all the help and care they provided
Tonight my daughter and I went to this urgent care because her 5 year old son was sick. We arrived at 7:50. The open signs were lit in the windows and we breathed a sigh of relief having made it in time before closing. However, upon entering the staff informed us that they were closed and were no longer seeing patients today. It was infuriating. You close at 8 pm. The time you stop seeing patients is 8 pm, not 7:50. One of us is a health care provider and it is understood that once you close your doors you expect to remain at work until all your patients have been seen and cared for. Closing at 8 pm doesn’t mean you go home at 8 pm. The people at this location obviously thought they had better things to do than take care of my daughters sick child. If this is a reflection of their priorities then well certainly never come back to this location and it definitely makes us question the quality of care being provided.
Went in at 7:50 pm on 10/17, they close at 8 pm. My son needed a stitch in his face. Knowing they were getting ready to go home, we felt terrible but all 4 women in the office (that we saw) were absolutely amazing. They made our rough night end on such a good note. They were all so caring & kind. The nurse who stitched my son, was patient & explained every single step she was taking. Made sure my son was comfortable. They were all amazing, even after what Im sure was a long shift for them & we come in right as they were minutes away from going home. This will be the urgent care we use going forward but will hopefully never need too.
Thank you to these wonderful healthcare professionals.
All the staff was extremely kind. They were able to get me checked out quickly and they were extremely thorough. I really appreciated that because sometimes you dont always get that. I want to thank Kara, Zanib, and Sabrina. Kara wanted to make sure my lungs looked okay and I was able to get the chest x-ray in the office, I really appreciated that! Thank you for taking such good care of me. Ill be back!
I come here from time to time when I need urgent care. Yesterday, I came in and Landon, I believe his name was, assisted me. He cracked a joke that was a bit unexpected but actually really funny and put me at ease. 5/5 Stars to that guys bedside manner.
A big shout out to Shylee and Dr Kylie,These two were so very kind, professional and caring. They made my experience a very comfortable one. I was very nervous about going to an urgent care because of a previous experience that wasnt so good. They changed my mind about that and answered any questions I had and seemed concerned about my well-being. I wish every Drs office/Urgent care had wonderful Drs like them. I left knowing and felt like I was in good hands. I sure hope they get recognized for being so kind, professional and caring.Sincerely,Lori Imrie
Landen was professional and friendly, and they performed the vaccinations and bloodwork I was there for with precision. The whole process, from checkin to discharge took just over 2 hours, so make sure you’re prepared to take some time, if you’re there for a non-urgent visit or routine procedure. Carol was exceptionally nice at the front desk as well, which should be noted.
We’re here from out of state and needed to see a doctor. Our insurance recommended afc. We were very comfortable with the two MAs Jeff and Kevin, and the PA Rhonda. They all knew what they were doing and made us feel very confident in the care we received!
The service here is exceptional—quick, attentive, helpful. thank you, amanda, karina, courtney, and mary!
I came in not feeling well and all of the staff was so kind. They made sure to get me seen quickly and Kristen was wonderful! She not only had a great attitude but she made sure to get me out of there as soon as possible. I will definitely be back for any necessary care myself or family may need in the future.
Finley and Kaitlyn were both very kind and fast.
Reliable care. Talked me through the process. Front desk staff was very friendly
Both Deanna who is a MA Kara the PA were awesome. I got in quickly. It was easy check in. I choose the urgent care instead of the er because it is cheaper. Had a great experience. Will return
Abby, Caitlin, Sabrina and Blaire were all so great. I made an appointment online for about an hour after they opened. I was checked in (after doing some online) was a breeze. They got me back, addressed the issue and I was on my way. One of the best urgent care experiences I have had
I was in so much pain and they understood.. they were quick about everything and very nice .. the lady at the front desk even helped me get my insurance card !!
Excellent customer service. Professional and polite. Very caring. This was my 3 rd experience (over time) there. Doctors are great. Seem very knowledgeable. Always were spot on in diagnoses. I highly recommend them!
I visited AFC today for a knee injury and had a great experience. I hope no one needs urgent care, but if you do I would recommend this office. Check in staff went above and beyond to make sure the process went smoothly - even providing a wheelchair for me to help get around. Savannah, Nicole, and Rachel treated me and were also super friendly, communicative, kind, and funny too. They got me in and out as quickly as they could and make the experience as painless as possible. Thanks AFC team!
Landen is great!! I came in feeling down and his positive attitude made me feel better! Super friendly and love how fast everything was with him!
My experience was efficient and friendly. Everyone was happy to help and were on top of things. I was in and out in a timely manner. Thank you to this fantastic team for helping take care of me. Thank you Andi the manager for taking care of her crew!
Exceeded expectations! Online check in and registration is a great feature as it eliminates the need to do paperwork and wait in a waiting room while not feeling well. I arrived at my designated time and was taking back on time. The entire appointment lasted 15 min because the MA and doctor were efficient. All my needs were met and staff went above and beyond.
Lady at the front desk on the right, Becky and Kaitlyn were awesome! Very kind, welcoming, especially Becky, efficient, friendly and helped out with my foot issue. Will highly recommend them and this urgent care!
Always able to be seen without the ER price tags. They do more than just testing;; they’re great for when you want to see your primary but you can’t get in (which happen frequently these days!). They even have X-ray capabilities.
Everyone was very helpful, Landen and the whole team were very nice and got me what I needed.
As great of an experience you can have going to a Dr.. The receptionist was extremely friendly and helpful. While I was talking to the receptionist a nurse called my name and took me back for vitals etc. It was really prompt professional service, something I have not experienced going to see a Dr. in a long time. The Nurse Practitioner was super thorough and very nice. Great experience!
The entire staff was very friendly when I came in. Jackie and Kaitlyn took care of me and they did a great job of listening to my needs and making me feel comfortable. Kaitlyn when above and beyond to make sure she figured out what I needed. Definitely recommend this office.
It was an EXCELLENT experience at the Urgent care location on Belleview & Broadway.Starting with Mary at the reception desk who was pleasant & calming, to Nate who was the medical assistant (?) He was patient, knowledgeable, & great bedside manner.Sabrina went above & beyond to help me with something to personal to put on this review. Everyone was welcoming & didnt make me feel rished.THANK YOU!
This AFC is always so quick and understanding of things. They are very well trained, Landen was a lot of help and I felt like I could talk to him like he was a person while he was still being professional.
Excellent service. Very caring and thorough.
I went in because my 5 year old was having trouble breathing. Everyone from the receptionist to the nurse to the doctor was amazing. They explained clearly what they were going to do both to me and my son. In and out fairly quickly. Landon especially was amazing with my son. Made sure he knew what was going on the whole visit. Thanks again everyone!!
I mostly like the clinic, but its sometimes hit or miss. There are some good PAs and some dismissive non-listening ones. The elders seem to have a better grasp over the younger ones regading ones health. But I guess thats expected. this is why individualized medicine is so important.
Melanie the P.A. And her staff were great! Not only did they stitch up my finger very professionally and quickly but we all chatted and laughed a lot during the process. Made it much more bearable! Totally recommend!
Great experience from the front desk with Mary and Ashley to the back with Reese, Shelene and Rhonda. Rhonda was magic with suturing. Thank you!
Amanda MA, Kara PA and, Crystal were amazing staff!!! Quick service and very nice respectful women much appreciative
The staff were amazing. I was seen immediately and treatment was timely. Staff were welcoming and made sure I was taken care of. I would highly recommend.
I made my appointment online and filled out all the paperwork ahead of time. This made for very little wait before my appointment. The staff was all very attentive, and listened to my concerns. My triage nurse, Becky that’s great! I would recommend this Urgent Care and will use it again if needed.
My experience here was quick and easy! I really appreciated the personable staff as well. Kevin, Jeff, and Rhonda were all great!
Jackie, Savannah, and Kaitlynn- thanks for taking care of me quickly and getting me back to work!I came in to this location for an X-ray of a broken finger and had a great experience. The office was lovely, the staff was kind, and the provider was present and very attentive. Kaitlynn offered great care and I left with a good understanding of next steps. More PAs like Kaitlynn, please!!
Hands down one of the cleanest, most efficiently run urgent cares I have ever been to. They get you in and out quickly and are incredibly friendly. Shout out to Savannah, Caitlin, Savannah, and Laura for turning my not-so-good morning into a great one. I’m so thankful to have this location with these people in my neighborhood!
Front desk forgot to check me in, so I waited a long time. Did receive apology.Landon, Julia, and Andrea (Sabrina?) were all excellent once I got to the back. Finding an urgent care with an X-ray tech on shift today was a challenge! Would use this location again
This AFC location has friendly staff and prompt service. Abby at the front desk was helpful, kind and got me checked in quickly. The medical technicians and PA were friendly and thorough. They listened to my complaints and concerns that prompted my visit. They addressed my issues quickly and advised me on the treatment plan. I am glad I trusted AFC Broadway with my care.
Lab XRay most services all under one roof. I was treated promptly. The whole staff is friendly. Dr Kaitlyn and Becky were compassionate and kind. I had extensive testing due to my my age and medical history. Tested positive for Covid 19. Clean environment. I was quite impressed. This is the first time I’ve used an urgent care clinic.
The whole staff was so awesome! My young daughter injured her foot and ankle playing basketball. They got us in quickly!Special shout out to Savannah, the x-ray tech!! She made my daughter feel very comfortable with getting x-rays and took such good care of her.Thank you AFC for your top notch care!
Easy intake and friendly staff! Justin was a great medical assistant!
Great experience and caring staff. Jackie, Savannah, and Yosef were all great. I came in feeling rotten; they patched me up and sent me on my way feeling better. Very grateful for this wonderful team!
Visit was very good and staff was friendly and professional. My only negative was completing the form on my phone which took longer than just filling it out by hand. Otherwise, everything went well and I will definitely use them again should the need arise.
My daughter tripped on a rug and fell on her hand coming out of school on the last day. We couldnt get her in at our regular doctors because they were already closed for the holiday weekend. AFC Broadway is right around the corner from us, so we took her there to get an x-ray just to be safe. I was really impressed with AFC, which wed never been to. It was a nice facility, and the staff were all really nice, especially the front desk staff. Ben was friendly and encouraging to my daughter, who as it turned out had fractured three fingers in the fall. She was pretty rattled when we got there, and feeling so much better when we left. They splinted and wrapped her hand, and gave us a referral and a copy of the x-rays to take to the orthopedist the following week. Thanks AFC!
I came in with a sprained ankle, they were pretty fast with getting me in and looked at. I had an overall pretty great experience. Everyone was very warm and nice to me, my only critique is that when they were wrapping up my splint it could have been done better as I’m having to re-wrap it myself when it comes undone so just a little more attention to something like that for the future as I have to be wearing it for 2 weeks would go a long way but overall would recommend coming here. Some of the wonderful ladies that helped me that I’d like to shout out for excellent service are candy, Jackie, savannah, Wendy, and kaitlynn. And I forget who out of those names was the x-ray specialist but she was the best by far in both professionality and skill as well as just being a great person to interact with. Thank you for your medical service and keep up the great work!
The staff were very welcoming, knowledgeable, and efficient. I really appreciate the care that was provided. Although I hope not to be back soon, I know I can trust that AFC will be there for me and my family!
Had to have some stitches this morning. AFC is right next to our home so went there for the first time. Caitlin checked us in and Landon helped with everything else. They were funny, professional and fast. Couldnt ask for a better Urgent care visit.
Kristen and Zanib welcomed us into the room quickly and were very friendly and courteous. We were pleased with the service we received and although no one enjoys going to the doctor we would feel comfortable with them seeing us again in the future.
I am on a road trip from Miami, I had a fall and hurt my wrist which broughtMe to your urgent care facility.Its amazing how a negative situation can turn so Positive quickly!!! I am so grateful for the care I recvd at your facility.Landen, Andrea and Deanna were precise, fast and very kind while treating me, not to mention your knowledgeable PA(cant recall her name) 1,000 thanks to all of you for your diligent efforts in getting me onto my road to recovery!! Highly recommend your facility!!💛Michelle from Miami
I am very impressed with this facility. When you don’t feel good, you really want the team and staff of wherever you go to have compassion for you and this facility met that expectation in all levels. I highly recommend this urgent care if you are looking for one in this area. The doctor was very caring and very thorough which was very important to me.
Becky and Kaitlyn were professional, helpful, and kind. Everyone I worked with while receiving care were thoughtful and caring. Just the kind of place I want to go when Im sick and need medical attention.
Just visited for a nice little toe injury and everyone was great! We called before heading over and scheduled an appointment online. When we arrived, Sabrina brought me straight back to my room for intake. Faith was great at positioning me for x-rays and Melanie answered all of my questions.
Was seen very quickly and Kevin made the exam process very easy
Faster and friendlier than most primary care providers. I much prefer going here than anywhere else. Well run.
I always come to this urgent care when Im feeling under the weather. They are very friendly and helpful. The facility is clean and theres usually little to no wait to be seen. Highly recommend this establishment when you cant wait to see your primary care doctor!
I broke my left foot and the moment I entered the afc Urgent Care the front desk to the amazing Medical assistant Landen made my otherwise upsetting event comfortable and more pleasant then I expected.Thank you to everyone who helped me last Sunday… what a professional, knowledgeable and friendly team⭐️⭐️⭐️⭐️⭐️
Would not recommend this urgent care. I have had nothing but great experiences with other AFCs, but this was terrible. The front desk employee was incredibly rude when I came in, like I had ruined her day by coming in to be seen. She then tried to bill me $150 before even being seen, even though I have insurance with United that has a $0 deductible for urgent care visits. She made some fake story up about how they advance bill for insurance, which is completely false (and illegal). When I tried to explain this calmly to the employee, she got very rude and combative. I left and went to AfterOurs down the street, which was a MUCH better experience - And they honored my insurance.TLDR: Dont go here. Rude employees and shady overbilling practices.
Visit went well last week the people are very nice, clinic however is not so clean and I noticed they make the nurses do the janitor work while treating patients. Doesn’t seem clean and careful so be aware of this people. Would you want a nurse that cleans the floors and toilets to treat you after? Cause I seen it at my visit today. (Im sure she washed her hands) I feel bad for the nurses. Im sure there other clinic on hampden and Santa fe are the same as well.
My daughter had a sport’s physical recently for school & over the years we’ve always had a great experience at this location. Quick efficient appt scheduling & equally quick walk-in service. Staff is always friendly and informative. Having read the list of services on our latest visit, it’s more convenient medical/health care than my primary (who often schedules months out with long wait times)!
I appreciate the hard working team you guys have developed and I also appreciate the accuracy of their diagnosis they provided as well thank you (:
This center truly made me feel cared about, and took really great care of me both times I have been there. Each worker is so kind and patient. I am extremely grateful for a great staff. Thank you Sloan, Sam, Kristen, Kassandra, Chris, and all others! You all are rockstars! :)
Super friendly, informative, helpful and mostly caring. I was actually surprised at how professional and patient ready these people were. No kidding, all of them were smiling and kind at every stage of service. Thanks American Family Care urgent care Englewood, Co. for being there for me / us. Reesz, Zanib and Kayleigh were wonderful! How lucky you got to hire such a great staff!!Sincerely,Victoria G. (June 2023)
Well what a great experience at AFC south broadway! I was frantically going to other urgent cares for my shoulder pain but their radiology techs were never there. I discovered AFC south broadway and they had an X-ray tech on hand and the service was phenomenal!! To the nurses, doctors and staff - great work!
Quick and friendly service, but the doctor was unable to do the procedure I needed. Have to wait a week for a specialist, hoping the pain goes down in the meantime. Will try them again if I need them in the future, but this was a slightly disappointing experience
The staff was great. They were all very kind and understanding. Im not a fan of getting hurt on the job, but one comfort is coming to AFC Urgent Care Broadway. Thank you for all you do! 💖
Awesome experience, I was a walk in and everyone was super respectful, would recommend to others!
I had gone to several doctors before going here and none of them took me seriously. But Deanna and Sloan were a huge help and immediately understood and I walked out feeling much more confident with my diagnosis.
Everyone in this office was so kind and understanding. Im not sure Ill choose another urgent care again! The MA Landon was so sweet and really just wanted to make me feel better.
Shylee, Mary, Karina are amazing. They helped me get seen right away. They are always very kind and seem to love what they do. They always have a good attitude. Yosy was very nice and thorough with his examination. He made sure my concerns were taken care of. I definitely will be coming back
All staff was excellent, efficient, friendly, from front desk to medical assistants to PA. Would have liked something for my conjunctivitis also. Prednisone seems to be taking long time for sinus infection. Why not antibiotics from start?
They were awesome, the only thing I didn’t like was the point to call me sir, and refer to me as maleGranted I didn’t specify, and wearing a pink coat could’ve been anything. But my insurance requires my legal name, and it hasn’t been updated on my google accountI don’t generally say anything, y’all were great, just please ask our pronounsFaye
Really easy process and good experience. Made an appointment online for same day. Checked in and maybe waited 10 minutes. Mel, Becky, Mary and Landen were professional and polite.Will come back in the future if needed.
Another great experience here. Staff was very nice. Thanks to the PA Rhonda, the MAs Amanda and Faith, and front desk Mary who was super sweet.
Kristen helped me out today and she was wonderful. She was kind, gentle with my strep & COVID test, and very professional. I come to this urgent care every time I need it because they are a female and veteran locally owned small business. Highly recommend this business.
After an unfortunate incident with a kitchen knife, I needed a few stiches. These ladies and this facility is the best. They squeezed me in last minute (even staying late to get me the care I needed), all the while making me feel comfortable and getting me out of pain ASAP. If you have to see an urgent care, this is the place to go. Thank you so much Melanie, Sabrina and most of all Caitlin!
Fast, friendly, informative. I always use this AFC for mine and my families urgent care needs. I had blood drawn last week, by Jackie. She was so kind! Also, hands down the best blood draw I’ve ever had. Didn’t even feel it!! I can’t even begin to imagine how medical professionals handle stress, but this team does it right! Maria and Kristin were awesome too! The team here makes me feel confident in my choice to use AFC when I need urgent care! Thanks ladies!!
Amanda, Kara, and Tanasha were wonderful and extremely pleasant.