This facility was very great for its professional environment. The staff was friendly and very warm and welcoming. I truly appreciate your great hospitality. I would definitely visit again keep up the great job of keeping your facility clean and sterilized against catching any bacteria , it was very sterilizing even in the rest room . Great job to all the employees nurses and staff you are appreciated and truly amazing. Happy Holidays
Certainly! Here’s a positive review for an urgent care facility:---The staff was incredibly friendly and efficient, making my visit as smooth as possible. My daughter was seen quickly, and the medical team took the time to address all my concerns. The facility was clean and well-organized, which put me at ease. I appreciated the thoroughness of my daughter’s examination and the clear explanations provided. I highly recommend this urgent care for anyone in need of prompt and compassionate medical attention
Receptionist was really nice, her name was Tasha… but doctor was rushing kinda made me feel like she didn’t had time for me like she had to go to see other patients too I do understand that but I had some more questions due to rush I couldn’t ask her.. also she only said one statement that’s all then she just gave me medicine. Besides that everything was fine
Date of service was Sunday 12/29Front desk was able to answer all my questions, she was really kind and helpful on my first visit there.Overall seemless experience. I was in and out in less than an hour - which is pretty fast for any clinic on a Sunday.Thank you Midwest team!
Love My Local Midwest Express Clinic. The staff is friendly and the Doctors are Masters of their Craft. Hopefully wont have to come back but Im definitely coming here if I do.
I took my son in this week and we had a great experience! The staff is all friendly and attentive. They took care of my son pretty quickly. I left feeling satisfied with their care and will be going back if the need arises!
I was waiting at Rush hospital for quite sometime for my son to be seen and I felt the wait was never ending! His ear pain was unbearable. I called Midwest and the great friendly voice said “ bring him in”! I headed there and was in an out in less than 45 minutes! He was diagnosed appropriately and I was headed right down to pick up his medication at the pharmacy right down the street! I was met with the kindest people there from the receptionist, to the triage nurse and then the doctor! What a wonderful experience thank you all!
All 3 visits have gone so quick during the hours I have gone. I have gone around 9am, 12pm. And even 5pm. All those times I have been able to get in and out in less than 30 minutes, which is phenomenal and I don’t feel rushed at all that’s the part that allows me to feel good in relying on this urgent care clinic. The last visit was rather urgent and I need to get medicine to feel better which it was all such a pleasure to have gone because I wanted to avoid the ED for my symptoms.
Excellent service!!!! I booked an appointment online.. information was already in the system for a seamless experience! The staff is very friendly and helpful. I was extremely satisfied with the service here. I even came back to work and shared with my co- workers about how great my experience was!!!! Also the facility is very clean!!!!!!
The service here was impeccable. Was attended to very quickly. The people at the desk were very respectful and helpful. Usually feel uncomfortable going to things like this however when i was there the staff made me feel very comfortable
This is a great location, clean, efficient, and friendly. They are in the process of having X-ray services available at this site so if you’re in need of that the Burbank location will be a better option. They triage you in a separate room which feels very streamlined and helpful.
Amazing staff and amazing doctors . When we went there they took their time and they help in anything. Love the atmosphere my kids love it and its fast place . Not like the hospitals my favorite place
The staff here is extremely professional. McKoy was especially friendly & made my visit pleasant. Her years of experience was on full display. Definitely going to recommend more people to go to this location because of her.
I will gladly rate an experience that was nothing short of AWESOME. Staff was Nice! Waiting area was clean and wait time was minutes. I didn’t have to wait in the actual room for minutes on end. The NP listened to my past experiences with meds and what worked best for me and I was out of there. Thank you!
I had the best and quickest experience coming here . The receptionist was extremely helpful and very polite. My son was seen by Dr.Mckoy she made his vist so smooth and she explained everything so well . I wish we had more doctors like her .
Visited 11.12.24 with my autistic daughter due to an ear infection & was handled with patience and care from all the providers from checking in, vitals check, and to the exam room. I don’t remember the other two individuals names, but the women who handled my daughters issue I believe her name was Scoripia (apologies for butchering) she was so gentle and caring with my daughter. She literally went above and beyond to make sure my child would leave better than she came in.I genuinely appreciate the staff that handled our situation. Doctor visits are extremely tough for my child & the staff did their best to help us and for that i’m thankful.
Didn’t wanna go into here because I already knew there isn’t a real doctor. Only nurses. They were so unprofessional and made me feel embarrassed and ashamed. Criticized me and blamed me for being sick and would t help me. Just convinced me to do “at home” remedies I already saw on Google. Wrote me 2 antibiotic prescriptions and one of them isn’t even for what was wrong. I didn’t have insurance and the consultation fee was $125 . That would have been down the drain because they wouldn’t treat me without trying to tell me it would be weekly visits after. (It was an abscess drainage) the procedure was also 125$ and she made sure to tell me it wouldn’t fix the problem and i would still have an uphill battle to get better. the antibiotics were 150$ without insurance but luckily the pharmacy at Walgreens applied the FSA discount which brought it down to 40$. Still expensive but I just wanna get better. Only come here if it is a very minor sickness or something that doesn’t require medical knowledge or professionalism, that isn’t offered here.Total cost would have been $400+Walgreens saved me 120$ and I got literally no help.
I brought my eight year-old son in because I thought he might’ve broken his wrist. This location unfortunately didn’t do x-rays, but the provider was so caring she sent me to the West loop location followed up with me and took my call the next morning. Truly thankful for all of her help!!!
The staff gave a pleasant and warm welcome in when I walked through the door. All staff members were very attentive and answered all questions throughly. My overall experience was awesome and I will return if I ever need services again.
Came in and had an overall nice experience but one employee I remember really going the extra mile to make feel welcomed and relaxed was Zaria she was polite and overall contributed to my experience being seamless
Staff was friendly and pleasant. Was seen within 5 minutes. Dr. listened and was great. Would recommend this place.
Good people very pleasant and understanding fast service will come back if I ever need to and will recommend others.
I waited for at least an hour in the exam room after having my vitals taken and providing a urine sample. I thought that I had been forgotten about. I checked with the front desk, and they indicated that another patient walked in after me that had an emergency. During this time period, no one informed me of anything. I had to figure out on my own that I wouldnt be seen in a timely manner. I was the only person in the facility prior to the other patient coming in. I finally saw the doctor after an hour and half. He briefly apologized about the wait, but didn’t seem particularly concerned about the inconvenience.
I visited Midwest Urgent Care recently and the visit was smooth and easy. The intake was fast and so was seeing the NP. Everyone was very friendly and knowledgeable.
My favorite was Zaria! She was excellent and very attentive! She made my visit less stressful than usual.
Went to take a drug test. It was super quick didn’t have to wait long. Staff was very nice and professional and the facility looked fairly new and very clean
Was seen before my appointment time. Helped accommodate my daughter while she was with me. Mia and Marguerite was great‼️💯
This facility is super I recommend it 💯 really clean place and everyone very friendly and kind.
This clinic is so nice and clean. The staff is nice as well. I was in and out. Didn’t take long to be seen at all.
The clinic is super clean, the receptionist was completely professional, the nurse was a nice person and professional as well, and the doctor was super professional he took his time evaluating the health condition you have. Im so satisfied to visit this clinic on Pulaski and 44 Str.
I arrived at Midwest Express Clinic on a Saturday afternoon. The staff there was awesome. Got me in and out expeditiously. Great overall experience.
I loved there, very clean and organized, the team was so nice and the doctor was very kind and made feel very confident, definitely I will recommend this place, was fast too.
I took my son a few days ago and we had a great experience. Dr Mckoy was the best!
Fast service. Friendly staff. Clean examination rooms. Prices are comparable to other clinics. Plenty of parking. Convenient location.
My visit on 7-31 was a great experience. My nurse practitioner was very compassionate and caring. I would definitely recommend!
🙋🏻 Im scared of anything having to do with Doctors 🥼 Nurses 🥼 and Dentist 🦷. While I was being taken care of for a small but concerning problem (finger infection ☝🏻🧟) , All 3 people I encountered took care of my problem And did so in a calming and professional manner. 🦸🏻🦸🏻🦸🏻 And I SURVIVED ☝🏻😁✅
The staff were very pleasant and kind. The facility was very clean and th nurses was very nice and informative.
Love coming to Midwest clinic for urgent care . Receptionist are very polite and Doctors very comprehensive.
Really great customer service. Very clean facility. Doctors are really polite and fun to work with.
My first time coming to this location…. Very clean doesn’t smell…..the staff was very polite and kind unlike the other locations I’ve been to they stare and make you feel uncomfortable but at this location it was quick and easy I will recommend this location for others .!
The staff was excellent in performance and politeness.I was in and out in a few minutes.
Great customer service and the doctor’s take the time to listen to all your concerns.
My nurse practitioner was amazing. She took her time and understood me. This will be my go to clinic.
Nice place staff was very friendly only thing wait time was a little to long. Other than this will be my go to place.
I was on time and surprisingly I was shown to the back and saw a doctor. No waiting. That was fantastic
Very nice staff and clean clinic. Would most certainly recommend!
It’s clean and they are very accommodating to patients ❤️
Staff was polite and accommodating and professional.Office was very clean.
So amazing. Walked in, everyone was super helpful and informative. Will be my go to immediate care!!
Loved my experience will recommend this location to anyone.
This Clinic is clean and friendly. They did everything perfectly and fast.
Friendly and knowledgeable staff. Quickly in and out.
Expensive but the staff and doctors where super sweet and nice.
Short and easy to access and front desk is helpful :)
My visit to Midwest clinic was pleasant I will recommend anyone to visit this location
Thank for taking me. Everyone was very nice and professional.
Very quick & fast service for a reasonable price!
Had work injury, they took my workers comp info and I was seen fast.
That was grat and clean every one so nice
Thank you for the amazing help. Im way better thanks to the care I received.
I love the place and the workers and the staff and doctor
They are very polite and welcoming.
Great and unique experience, great service
Súper clean; no wait; professional service.
Excellent, quick, respectful and mindful
Great service, quick and easy
They are great with kids!
In and out quick!! thanks to ms loretta
Best service ever.
Very fast and helpful
Excellent service.
Very nice very helpful
Wonderful people!!!
Fast and efficient
Was seen really quick on a Thursday morning
My experience was pleasant. The staff was welcoming, friendly and professional. They helped me with a bad sinus infection for my child. They even helped me to get my prescription sent to another location bc the original location would not accept my insurance for the medicine. They helped to promptly send the prescription to another location and I was able to have my medication shortly after. I am so grateful for this urgent care location, staff and hours of operation. Especially since I cant get a normal doctor appointment for my regular doctor until July 2025 bc they are fully booked.
They serve quickly, they are friendly and the place is clean.
Excellent service. fast and pleasant. my son felt very good
Very good service both at the counter and the nurse and doctors. I recommend them.
They are friendly and very fast