Midwest clinic is the best. I took my child in with an ear ache and sore throat. Clinic provided covid and strep test and had results within minutes. Clinic has a smooth and easy flow from start to finish. I was in and out within minutes. I was completely satisfied with the Doctor that attended to my child. I would definitely go back and recommend Midwest Clinic.
The doctor/physitian was kind however I waited 2 hours to see her… I went to the lady who checked me in after being in my room for an hour and a half and told her that I still haven’t gotten my blood drawn, to which she replied “they still haven’t gotten to you yet?” And she went And got equipment and proceeded to take my blood… The doctor came in like a half an hour later…. I asked the front desk lady if I could have my results and she told me I was good to go to which I asked her again for results and she told me that they would email them to me, I asked her if she needed my email and she said “oh yeah “then she wrote my email down on a sticky note…. they didn’t take down my information and never sent me my results. I had to call literally 10 times to get my results and they weren’t clear nor explained to me and some of my results were missing (urine test). I had to come to the clinic once again and wait an hour and a half as they searched for results. The kind doctor finally came and she explained the results, but The front desk wanted to charge me… I asked the doctor once again for the results and she had them printed out for me, thankfully. Overall I was very stressed and hassled by the whole experience… I finally got my results and prenatal vitamins… it seems like the physician/doctor was doing her best but the nurses/assistants/attendants were not.
I always go to Midwest Express Clinic and this location recently opened in my area, literally around the corner.. I’ve never had anything bad to say about them.. always fast and friendly. I love the attention they give everyone.
Took my toddler in because he was ill and they took us in so fast. Everyone was so nice, I was so impressed can tell they care about their patients. The doctor and front desk also gave him a goodie bag before leaving. The whole place was so clean and was decorated nicely will be coming here from now on.
Took my twins here and it was great! Extremely friendly and knowledgeable staff, pretty fast and the doctor was amazing. I can’t say enough good things about this office. I will definitely be coming back. This is an excellent addition to the neighborhood.
My visit today was super impressive! No wait time, quick and efficient vitals check with the proper questions. And in light of it being Halloween, the coolest and most friendly Witch Doctor was in my room faster than I could blow my congested nose. The staff was super friendly and me and my family will be back again when someone is in need of a visit. If I could give it 10 stars, I would!
Registered online. Made appointment online. It did not give you an exact appointment time but lessened your wait time by 50%. I only waited 20 minutes past the online appointment.. The doctor was phenomenal. I would recommend this facility 100% percent. What a great addition to our area.
Super friendly and COMPASSIONATE team. They understand the need to help heal when someone is ill. I was here for myself and my kids and it is now the only place I turn to when we are sick. 5 STARS ALL THE WAY! THANK YOU for helping us get better!
Minimal wait time with doctors who thoroughly checked symptoms and promptly administered treatment. I suggest registering via phone to minimize in person paperwork. Much easier to get an appointment for immediate illness concerns rather than waiting for your standard doctors appointment. Weekend/late hours are a bonus for those who definitely cant wait for treatment.
Every single person was so kind and helpful. Went in feeling uneasy but thank God the experience was so fast. Got my results the next morning and now I’m able to enjoy my holiday. Every healthcare provider needs this place to be their standard. 10/10 can’t recommend enough!
I love that this place is literally 5min from my house, the staff is friendly and professional. You can check in online for a quicker service. The wait time isnt as bad like in other clinics, and its nice and clean.
Great place for a student physical. Was in and out in about 20 minutes yet I still felt the doctor was very detailed in her exam . The place was immaculate. The receptionists actually had customer service skills which seems to be lacking at places these days. Will definitely go there in the future.
We received excellent and timely service for my 2 year old daughter. Every staff member we encountered was friendly and knowledgeable. They made my daughter feel comfortable and at ease. I would definitely recommend this place.
I’m visiting from out of state and my asthma started to act up. It’s been years since any episodes so no meds were on file.I simply walked in and was greeted with welcoming warm attitudes and attention.After a fast signing of forms and proof of insurance, I was taken to see someone. The wait may have been 5 minutes.After the consultation, they said the RX would be at the local requested pharmacy within the hour.This location was so new and bright, but the staff was just the best. It’s hard to find someone let alone the time spent waiting. A great find and addition to the neighborhood.
THE BEST URGENT CARE VISIT EVER!!!!I went in today and found out my insurance lapsed. They were so patient and kind and helped me get the care I needed that I could afford. I was seen quickly and the provider was very good with my cranky two year old. The front desk lady was so warm and made the experience extremely pleasant!
Everyone is very friendly the front and back office is very clean. Not to forget the bathroom is very clean as well. I would rather to come here than to go to an emergency room. Also the nurses are very nice and sympathetic towards the patients.
Wasn’t feeling great. My customer told me to go here. They were open. So I stopped in. Was greeted right away. Told them what was going on. They took my information and was seen right away. Staff was great and very efficient! Would definitely recommend anyone! And will be going back when needed!
Got to see the doctor faster than when I go to other clinics. Everyone was nice, everything was understandable from paper work and from what doctors tell you. Great service overall.
Brought my daughter in and saw the NP. Amazing bedside manner and did a thorough exam. My daughter felt comfortable and said “Mom she was so nice.” Great service from the young woman at the front desk and the one who took her vitals. Thank you!!!
I loved the first time clinic visit. It a really bi-language type of clinic. Awsome experience, got the job done and prescription my wife needed. Immediately. Plus, affordable clinic visit if no insurance provide. Add 5 more starts over 5 !! I’m so happy
I went to have my stitches removed from a head injury, I recently lost my job and do not have insurance I was charged 125 for the visit and 75$ to have the stitches removed it’s definitely more affordable than another ER visit, however the doctor left a stitch I originally thought it was a scab from the healing process but after a week I still had the scab when I started picking at it to my surprise It was a stitch! The doctor left a stitch on me so I returned to the clinic to let them know their mistake and the receptionist wanted to charge me AGAIN! I explained that I was there a week ago and I had already payed and I had no insurance and I was NOT going to pay for a mistake made by them! The doctor was nice enough to see me again and not charge me but by this time my skin had heal over the stitch I was lucky enough that it did not get infected but since my skin had already healed over the stitch she wasn’t able to remove the remaining stitch and I had to go back to the ER to have them removed it. This causes me to pay AGAIN a visit at the ER without insurance. It was very disappointing that I went here to try to save some money and ended up having to pay A LOT more and that rude receptionist that tried to charge me AGAIN for their mistake. They are definitely money hungry and don’t care or take ownership of their mistakes.
I was taken care of so quickly. I practically had no wait. Every person I came in contact with was super friendly and polite. No one wants to end up at an urgent care but I was so pleased with my entire experience here. Dr Sherri Lynn smith was precise and super helpful!
I love this clinic, super clean & super fast. Staff are so kind and polite, super helpful and knowledgeable! They get you in and out ! Definitely highly recommended it here
The staff at this clinic, from intake to the patient care, are top notch and I was seen so quickly and felt so listened to and cared for. The Care Provider explained my prognosis and prescriptions to me in detail and went above and beyond to ensure that I could heal as quickly as possible. This clinic and its staff are a stellar example of efficiency and kindness in care and I will most definitely be returning in the future.
My first visit to Midwest clinic, I was impressed with the cleanliness, how friendly the staff was, and the prompt service. My Doctor was friendly and very informative and knowledgeable with my issue. I recommend this clinic first instead of going to emergency room for non life threatening issues. It will save you time and a big expense. And still receive the help that is needed.
Went to have a bacterial infection on my lower leg looked at. Courteous and friendly staff. The provider was wonderful diagnosed me and set me up with a course of treatment. Im feeling much better and I highly recommend Midwest Express Clinic should you need quality professional care.
A very pleasant experience at Midwest Express Clinic. The staff was very professional answered all my questions, Dr. was very informative and was very detailed w my issues. I highly recommend this clinic I was in and out within the hour. ☆☆☆☆☆☆
Short wait time. Staff is professional and helpful. Casey, the nurse practitioner is terrific - thorough, knowledgeable and informative. Great experience.
Broght my daughter here and not only was she immediately seen but everyone was so nice! The Dr was completely thorough and her bedside manner was wonderful! I HIGHLY recommend!
Dr Smith is kind, caring, great bedside manner & extremely knowledgeable. Was quick in & out and with a smile. Fantastic!
Very fast and friendly service! The doctor was very knowledgeable targeted all my concerns, and knew exactly what meds to prescribe to target all of my symptoms
I was very impressed with our experience at Midwest Express Clinic. Staff was patient, kind and very knowledgeable. We were seen quickly and I never felt rushed.
Went in for daughter’s sports physical and was extremely satisfied with this clinic. From courteous greeting to prompt service, very professional and friendly service making my daughter and me feel very comfortable. Highly recommend and definitely would return.
I love the Drs that helped me and my childrens when we sick. Nurses are so nice respectful so far all location Ive been.Gage park Archer Cicero Pulaski Willowbrook, IL Burbank .Thank you for Exellent teams 💙Get your urgent care when you need it.
This was the first time I’d used the Midwest Express Clinic. I was extremely pleased. The location was immaculate, the staff courteous and friendly and with no appointment needed my wait time was very reasonable. I came home with several prescriptions which, once started, took care of my problem with my eyes in a couple of days. What a relief!
Very clean, efficient move patients to and from rooms to ensure non contamination. Thorough explanation and exams. Highly recommend!
Their service is marked by efficiency and punctuality. I was impressed by their commitment to going the extra mile. I went in with so many questions and left with none they are very nice and welcoming! Jessica the manger there was super helpful and made me feel super comfortable Such a sweet person to have taking care of you A++ in my book
Staff are very friendly! Nice and clean 👌. The doctors, as I have seen 2 different ones, both were nice, attentive and listen to your concerns. Instead of spending more than 2 hrs at UI urgent care on wood st. I would be coming here instead.
The service here was excellent. Everyone from when you walked in to leaving was extremely helpful and professional. The facility was clean and I was in and out, it was very efficient. I would definitely come back if I needed to see an urgent care provider again.
This clinic was soooo clean and easy to register online and fast!!! We were in and out! thats great when you have a sick kids. The employees were so nice and helpful!
I love this place. Its so quick. You’re literally in and out. Ive never stayed more than 20 minutes. Highly recommend!!
Great experience today. Facility is clean. Front desks are friendly. Doctor I saw today was great! Pretty seamless visit if you fill out what you need online!
Walked in and seen immediately. Front desk was super friendly and knowledgeable. Med staff was quick to help and I was back home in under an hour! Very clean facility as well.
Took my kid in for a strep test.The culture came back positive was told if I wanted a script called I need to go to a second visit pay the copay again so they can tell me in person it’s positive before they can call in antibiotics.
Very impressed with the service here! Visit went a lot faster than I expected considering the same day appointments available. Jessica, the manger is also super friendly & had no problems addressing my concerns. I’ll definitely be recommending them to family & friends.
Midwest Express Clinic on Archer Ave the staff were very friendly and helpful. The Doctor was very helpful and friendly.
The clinic recently opened near my home. My husband and I have been coming the last 4 weeks to get our Lipo B12 shots. Everyone is very attentive, friendly and quick. We are in and out in less than 10 minutes. I love how easy the whole process is.
Exceptional service! The manager at the clinic was very friendly, she went above and beyond to assist me. Their expertise and willingness to help made my experience incredibly smooth. I truly appreciate their dedication to ensuring every patients needs are met with care and professionalism.
Nice, clean office, wonderful staff great doctors. Very glad I went, they took very good care of me.
Very clean , great customer service, amazing care . Love Trish and Dr. Smith in reality most providers great place with great service
I Loved my experience!Jessica the manager at Midwest Express Clinic was incredibly helpful and knowledgeable. She excelled in communicating the process, diagnoses, and recovery. Her professionalism was greatly appreciated. I highly recommend Midwest Express Clinic for any urgent care needs!
Front desk was polite and got me seen quickly. They were able to assessed the problem and prescribed me treatment. The manager was friendly and helped me feel comfortable and taken care of. Over all was a good experience
Excellent service and patient care.The doctor listen to my concerns and let me ask questions with no hesitation. I would definitely recommend Midwest express clinic.
Their numbrr one care is payment.I dont Even hace seen the nurse and they had charges My DB/CR Bank account....This place is money hungry.....The nurse practitioner send me to se My PCP......she does not recomendó nothing excepto to make appoinment to My PCP......Todo bad.......money hungry place.....
The reception staff, medical assistant and provider were very courteous. Provider was professional. I appreciated the attention my son received and my questions were answered.
Well first of all I’m so glad that you are in the neighborhood we needed an urgent care here, this was my first time going there everyone one there was so nice the doctor is great I’ve coming back to see her for my sore that she’s taking care of and she’s always been so nice to me , if I ever need a doctor where I can’t get to my doctor I will definitely go there and I’m grateful that you’re open on Sunday’s, I hope you stay where you’re at forever.
This new location is great. The staff off the top was super friendly and welcoming. I walked in 15 minutes before they closed, after a cat bite and they still took the time to see me and prescribe medication, all with understanding and smiles on their faces. I’d definitely go back
I love friendly people from the receptionist to the doctor they were very nice plus the place is very nice and clean and there’s plenty of parking too😊
Appreciated the staff and support of the practitioner. We called and had a quick office visit as their past patient.
They are super quick here. Everyone is really nice. You can tell they really care about their patients
From the moment I walked in, to the moment I left, everyone was amazing! The receptionist, the nurse, and the practitioner were awesome. Friendly and very clean! 10/10 recommend!
Great service and awdome people from the receiptionest to the doctors . I am so glad for all things they do to me .
I was impressed by the care and professional manner of the staff and doctor. I was also able to walk in without an appointment.
I go to the clinic to get a B-12 shot. The staff is professional, friendly, and personable.The clinic is very clean and has plenty of seating.
I really enjoyed this clinic. The reception was nice and friendly. It was clean, and the service was quick. The nurse and the doctor took their time to explain things. I will be coming back.
I’m giving this review a 5/5 starts due to how friendly and fast the staff work on this clinic. Apart from being close to my place, they don’t keep you waiting no longer than 5 to 10 minutes. I definitely recommend this clinic to everyone.
These doctors are very compassionate and thorough. I felt I received excellent care.
Upon my visit to this urgent care I was told my pharmacist to go considering it was really close in distance was a plus for me then the receptionist was very welcoming and very professional I didnt have to wait long before the doctor seen me .I left very satisfied got treated for what I went in for and out .Thankyou for your great service ⭐️⭐️⭐️⭐️⭐️
Very proffesional,very clean environment.have never been to an express clinic before they arrived in the neighborhood.been there twice in 2 months.Infected ear,and covid.will go back again if needed.
We’ve had very good experiences coming here. Dr Smith and Dr Foley are wonderful!
In and out very quickly. Excellent service. As good as any service I receive from my primary care.
Went in yesterday for a sick visit and was in and out within an hour. Everyone was super nice and it was a quick and efficient visit. Very nice and clean office.
Good service and short wait however it takes a bit for doctor to come in room
Great Clinic service was excellent, very clean and amazingly quick. Impressed!
Tye Sherri and lupita all was very nice, helpful and professional with my 1st visit today at Midwest express clinic
Brand new and clean place. Personal was very nice. Easy to register online. They took us on time. Doctor was nice and helpful.
Receptionist was friendly helpful to myself and orhers..lady checking vitals is also patient and nice
Love having this clinic in the neighborhood.Friendly and helpful.
Little wait time and staff was very friendly and efficient. Would go back.
Dr Zabrina was great! Listened to all my concerns
I was in and out for a sick visit. Friendly staff provided compassionate care!
From the receptionist to the assistant to the doctor everyone was on point no line no wait!And they got straight to the point!I’ll recommend anyone who’s needs assistance
Very good experience in Midwest Express Clinic. Interested and caring staff, helpful and supportive.
Very professional, polite, caring!Best urgent care service
I had a very good experience visiting the clinic. I actually encountered the manager Jessica in which she was very helpful assisting me with concerns I had.
Friendly staff, clean building, short wait times, everything you should come to expect from a doctors office.
The Dr. Was Amazing! No wait and really kind people in a wonderful environment
Staff had excellent service. Very efficient very caring
Midwest Express Clinic was the perfect combination of professionalism and friendliness. It was your friends were taking care of you.
Second time there and both were excellent really good service!!!!!
Very nice and clean they treated me very well and professionally service I will highly recommend this place
Great experience with the doctor and staff were very helpful nd nice
Prompt service, friendly greeting. Very informative , Truly recommend this place
Extremely helpful and Ty is a joy to be around. Great overall experience!!!🥰❤️
Open seven days a week and very fast service
They were great, helpful, pleasant, I would definitely go back there again
Friendly. Quick. Knowledgeable and took care of us within 30 mins
People there were great and helpful and I was in and out
Beautiful new clinic! Staff & Providers 10/10
Awesome and quick service ! Great communication and customer service
Very quick and helpful. Workers were very nice, polite and fast.
Staff and Physician were friendly & helpful.
Very helpful and professional service by a wonderful staff
Staff friendly and helpful. Glad you are in Garfield Ridge.
Very nice and helpful staff members!
Great clinic! Very caring staff!!!
The staff was so pleasant and kind.
It is a very Beautiful Atmosphere.
Great stuff very helpful 👍
Great experience overall
Everyone Very nice and quick
Polite and efficient staff
No waiting, very friendly and helpful!
Fast,kind and professional
Quick, thorough, and polite
Excellent service
Quickly in and out!
Very pleasant experience. Margarita at the front and Jenny FNP were courteous and fast! In and out. Will be back if needed!
Excellent service, all the staff very friendly, and I love that there are staff who speak Spanish. We were delighted with the 100% recommended service.
It was my first appointment with my daughter and it was the best, the doctor was very kind, the nurse was the same, the reception was the same, everything was very good, the service was super fast, 100% recommended
Excellent everything
Excellent service